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Financial Services
As a Customer Service Analyst, engage with clients to provide exceptional service, resolve issues, and maintain communication throughout ticket life cycles while contributing to team improvements.
Top Skills:
Contact Center SolutionsCustomer ServiceEmailPhone
Financial Services
The Experience Research Senior Associate will conduct advanced research, analyze data, and collaborate with teams to enhance user experiences through actionable insights.
Top Skills:
AIData AnalysisEthnographyHeuristic EvaluationMlParticipatory DesignQualitative ResearchQuantitative ResearchSurvey DesignUsability Testing
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