Top Customer Success Jobs
As a Learning Specialist, you will manage training logistics for Payments, including scheduling, participant communication, and project evaluation using the Kirkpatrick model. You will ensure effective training material creation and project management, while providing analytical support to assess training metrics and suggest improvements.
The Client Service Senior Manager leads client service teams in the Commercial Bank, managing client relationships and driving strategic change through innovation. The role involves analyzing client data, resolving issues, mentoring staff, and ensuring high-quality service to retain clients. The manager must adapt to changing demands and support the use of digital tools.
Manage a team of Client Service Associates in delivering tailored service to Private Banking clients, oversee daily operations, resolve client issues, and evaluate team performance while collaborating with bankers and product partners.
Featured Jobs
The Client Service Associate Lead at J.P. Morgan Advisors is responsible for managing client relationships, handling complex service requests, training team members, and ensuring service expectations are met. They work collaboratively with Financial Advisors and other teams to resolve client issues and evaluate employee performance.
As an Applications Support Associate, you will ensure operational stability and performance of production applications. Your role will involve troubleshooting, maintaining systems, and coordinating with multiple stakeholders for successful technology deployments in the Corporate and Investment Banking sector.
Manage a remote team of specialists at JPMorgan Chase & Co., ensuring customer satisfaction, promoting business results, and resolving escalations. Demonstrate adaptability in a fast-paced environment, coach team members, and uphold customer service standards.
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