Top Customer Success Jobs

The Client Solution team is responsible for the delivery of new and incremental business into J.P. Morgan for the EMEA region. This position involves managing the implementation of new deals, collaborating with various internal teams, and ensuring client onboarding is seamless.

International Client Service Analyst responsible for delivering extraordinary client service, handling international banking needs, and supporting clients with treasury products. Daily tasks include client interactions, resolving inquiries, and following banking guidelines. Required qualifications include knowledge of international money movement, stellar client experience, time management skills, and effective communication.

Responsible for handling client inquiries and requests, resolving customer issues, ensuring compliance guidelines are followed, and coordinating with internal partners in a timely manner. Fluency in Cantonese is required for this role.

Business & Ops Specialist responsible for Travel & Expense auditing activities, reviewing exceptions, monitoring payment rejections, responding to queries, proposing process improvements, sharing data with stakeholders, and maintaining a customer service approach.

Lead teams in providing end-to-end application or infrastructure service delivery, offer technical support for customers, analyze and suggest upgrades, liaise with sales and product teams, and ensure operational stability and availability. Utilize technical expertise to troubleshoot and resolve issues in a large-scale technology environment.

Customer Success Associate in Identity and Access Management supporting customers in achieving desired outcomes, executing product adoption activities, resolving issues, and analyzing key metrics for customer success.

The Receipt and Distribution Specialist will be responsible for operating equipment, managing mail distribution, handling courier services, and providing customer service. They will also be expected to maintain inventory, respond to inquiries, and ensure compliance with established standards. Basic qualifications include good customer service skills, attention to detail, and a high school diploma or equivalent. Fluency in Korean is preferred for supporting clients from Korea.