Top Customer Success Jobs

Passionate Private Client Relationship Manager responsible for building and maintaining high-net-worth client relationships across banking, lending, and investments. Develops new client relationships, networks to generate leads, and ensures proposed solutions meet client needs. Requires a minimum of five years of financial services or service sales experience, with a focus on delivering exceptional client experiences and driving sales growth through relationship deepening. Must have Series 7 and 66 licenses or obtain within 120 days of start date.

Customer Service Analyst role at J.P. Morgan Workplace Solutions, providing exceptional customer service in German language via email and phone. Responsibilities include resolving client queries, escalating issues, and contributing to continuous improvement. Preferred qualifications include a degree in Economics or Finance and experience in Customer Service or Financial Services industry.

The Client Relationship Manager is responsible for maintaining strong relationships with multinational companies and startups. This includes managing post-sales relationships, ensuring customer satisfaction, and identifying growth opportunities within existing accounts. The role requires strong communication skills, proactive engagement with clients, and a focus on value creation through technical solutions.

Responsible for leading a team of Client Service Associates to deliver high-quality service to Private Banking clients and internal teams. Manage daily operations, resolve escalated client issues, and contribute to strategic development of the Client Service operating model. Evaluate staff performance and provide feedback. Required licenses include FINRA Series 7, 24, and 63. Strong leadership and strategic thinking skills are essential. 5+ years of experience and college degree preferred.

Join our team as a Senior Accessibility Specialist - Testing responsible for ensuring digital products are accessible to all users, including those with disabilities. Conduct comprehensive accessibility testing, provide recommendations for remediation, and collaborate with cross-functional teams to address accessibility concerns.

The Digital Client Service Product Delivery Associate at J.P. Morgan's Corporate & Investment Bank will be responsible for understanding customer needs and delivering products to enhance client service. This role involves collaboration with business, design, and technology partners across a diverse tech stack to drive innovation and elevate service standards. The associate will lead a team in coordinating and building platform enablers to realize the company's vision for the future.

Client Service Associate at J.P. Morgan Private Bank responsible for maintaining client relationships, executing transactions, and identifying business opportunities. The role requires exceptional client service, adherence to firm's policies, and collaboration with internal teams.