Top Customer Success Jobs

As a Senior Customer Success Manager at Immersive Labs in the UAE, you will be responsible for partnering with customers to ensure effective onboarding, creating communications plans, setting strategies, collaborating with internal teams, and identifying upsell opportunities. The company focuses on cyber resilience and provides hands-on cybersecurity training.

The Senior Manager, Customer Success at Immersive Labs is responsible for leading and scaling the Customer Success team to ensure an excellent customer experience. They will drive operational practices, manage team functions, and directly handle strategic accounts to drive customer satisfaction and new business.

As a Customer Success Manager at Immersive Labs, you will partner with customers to ensure effective onboarding, train clients on product use, set strategies and measure success, collaborate with teams, identify upsell opportunities, and run customer success reviews. Experience in customer success management within a SaaS environment, exceptional planning and communication skills, and experience in implementing customer solutions are key requirements for this role.