Top Customer Success Jobs
As a Customer Success Manager, you will support Enterprise customers post-sale, addressing requests, driving engagement, and ensuring satisfaction with Cloudflare's solutions. You'll maintain product knowledge, foster relationships, coordinate business reviews, leverage customer data for retention, and work collaboratively with internal teams to drive customer outcomes.
As a Customer Success Manager, you will support Enterprise customers post-sale to ensure successful adoption of Cloudflare's solutions. Your role includes addressing customer requests, managing customer engagement, showcasing product value, and fostering strong relationships to drive satisfaction and retention.
The Senior Director of Customer Support, EMEA oversees the support team, driving strategy and operational excellence to ensure a world-class support experience. Responsibilities include team leadership, performance tracking, collaboration with engineering and product teams, and enhancing customer satisfaction through efficient support processes. This role requires a strategic visionary to manage the complexities of regional support operations.
The Senior Director of Customer Support for EMEA leads the customer support team by developing strategies, overseeing operations, managing staff, and ensuring high customer satisfaction. This role includes collaboration with various internal teams to enhance service delivery and team performance.
As a Customer Success Manager at Cloudflare, you will ensure the success of enterprise customers post-sale by managing relationships, account renewals, and satisfaction. You will collaborate with multiple teams to address customer needs and promote long-term growth while providing strategic insights and conducting formal reviews to highlight product value.
The Learning Management System Specialist is responsible for managing and optimizing the LMS with a focus on compliance training. This role includes overseeing daily operations, providing technical support, developing compliance courses, conducting data analysis, and collaborating with stakeholders to enhance training effectiveness.
The Learning Management System Specialist oversees the administration and technical management of the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, compliance course development, documentation maintenance, data analysis, and collaboration with stakeholders to enhance training programs and ensure adherence to regulatory standards.
The Learning Management System Specialist manages and optimizes the Learning Management System, focusing on compliance training. Responsibilities include system management, technical support, course development, training program creation, documentation maintenance, data analysis, stakeholder collaboration, and continuous improvement of learning technologies.
The Learning Management System Specialist is responsible for managing and optimizing the LMS, ensuring compliance training effectiveness, providing technical support, developing courses, analyzing data, and collaborating with teams to enhance training solutions.
The Billing Support Specialist assists customers with financial, billing, and invoicing questions. They resolve complex billing issues, communicate customer needs, work with accounting and engineering teams, and develop documentation to improve billing procedures.
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