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Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Senior Incident Management Analyst leads major incident responses, improves incident frameworks, performs root cause analyses, and collaborates across teams for effective incident management.
Top Skills:
AnsibleAWSDynatraceExigenceGCPItilJIRANewrelicPagerdutyServicenow
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Application Support Analyst handles customer support inquiries, resolves software issues, tests applications, and coordinates with customers to gather functional requirements.
Top Skills:
MS OfficeSQLTicket Management Systems
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Application Support Analyst handles customer inquiries, troubleshoots issues, analyzes data, and coordinates with technical staff to resolve software application problems.
Top Skills:
MS OfficeSQLTicket Management SystemsWeb-Based Applications
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Customer Success Manager partners with Lead Account Managers to guide customers in digital transformation using BlackLine's solutions and optimize their financial processes. Responsibilities include process optimization, customer engagement, and providing actionable solutions.
Top Skills:
BlacklineGainsightSalesforce CRM
Cloud • Fintech • Information Technology • Machine Learning • Software • App development • Generative AI
The Technical Implementation Consultant assists clients' technical teams during implementation of BlackLine products, configuring web services and APIs, and ensuring proper use of products.
Top Skills:
APIsErpJSONMiddleware SystemsOracleSAPSoapSQLUddiWeb ServicesWsdl
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