Top Customer Success Jobs
As an AML Specialist, you will review AML investigations, support KYC investigations, and ensure compliance with AML policies. Your role includes analyzing transaction monitoring alerts, drafting reports on suspicious activities, conducting enhanced due diligence, and staying updated on financial crime trends.
As a Trading Support Specialist, provide prompt resolution to customer inquiries, electronic support to B2B customers, escalate complaints, and support trading processes. Requires in-depth sports knowledge, ability to work under pressure, fluent English, and night shift availability.
As a Sales Compensation Specialist, you will design compensation strategies for the VIP sales team, collaborate with various key departments, and manage incentive programs to drive performance and recognition of top achievers.
As a Promotions Support Associate, you will support the Promotions teams in resolving customer issues, ensure proper presentation of promotions, and collaborate across departments. The role involves running quality assurance processes and optimizing internal marketing tools while adapting to a fast-paced environment.
Seeking a Senior Manager, Customer Experience for leading new and existing customer initiatives in the sportsbook industry. Responsible for defining measurement standards, prioritizing initiatives, and coordinating cross-functional teams to deliver a best-in-class customer experience.
Seeking a Senior Manager to lead new and existing customer initiatives, define measurement standards, prioritize quarterly initiatives, and coordinate cross-functional teams to deliver a best-in-class customer experience in the sportsbook industry.
As the Senior Manager of Customer Experience-Sportsbook, you will lead customer initiatives impacting DraftKings' present and future experience. You will collaborate with cross-functional teams, prioritize initiatives, and ensure the delivery of a top-tier customer experience. This role requires at least five years of experience in project management or related roles, a Bachelor's degree, and strong problem-solving skills.
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