Top Customer Success Jobs

The Community Account Manager will grow market share for multi-dwelling units by managing customer relationships, coordinating marketing events, and achieving sales targets.

The Retention Specialist saves and retains customers considering service disconnection by educating them on product value, utilizing sales techniques, and responding to inquiries using billing systems.

The Event Representative builds community relationships and drives sales by engaging customers at events, developing partnerships, and reporting performance metrics.

The Event Representative will drive market engagement, build community relationships, and deliver sales at local events while serving as a brand ambassador for Optimum.

Provide first-level technical support to customers via email, chat, or phone for various Optimum products, troubleshoot issues, and escalate unresolved matters.

The Event Representative drives market engagement and sales by representing the company at local events and building relationships with community leaders. Responsibilities include coordination of events, partnership development, and achieving sales targets.