Top Customer Success Jobs

The Director of Client Relationship Management leads the strategic development and execution of the Service Provider Network, focusing on vendor relationships and enhancing customer satisfaction. They drive innovation, manage performance, and oversee operations for service delivery while collaborating with internal teams and mentoring staff.

The Director leads the strategic development and execution of Cox Automotive’s Service Provider Network, ensuring operational efficiency and exceptional client experiences.

The Director of Client Relationship Management oversees the strategic development of Cox Automotive's Service Provider Network, leading operational execution, vendor management, and customer satisfaction initiatives.

The Director leads the development and execution of the Service Provider Network, driving innovation and operational efficiency while managing vendor relationships and ensuring compliance.

The role involves leading the strategic development of a service provider network, optimizing operations, ensuring compliance, and driving customer satisfaction.

The Portfolio Manager optimizes dealer clients' credit lines, manages risks, drives revenue growth, and ensures compliance while maintaining client relationships. Responsibilities include financial analysis, risk mitigation, and educating clients on best practices.

Manage inbound calls, emails, and SMS. Identify client needs and provide solutions. Maintain client data and ensure high-quality service.

The role involves providing excellent client service, managing tasks efficiently, documenting interactions, and assisting clients with onboarding and vehicle dispatch while meeting performance criteria.

The role involves managing client interactions, resolving issues efficiently, maintaining records, providing solutions, and delivering exemplary customer service.

As an Account Executive II, you will drive new Hybrid Cloud Managed Services business, develop customer pipelines, manage accounts, and exceed sales targets through consultative selling and strategic partnerships.