Top Customer Success Jobs

Provides remote technical customer support for Dealertrack and Cox Automotive products through phone, email, and chat. Resolves routine application and product issues, documents cases in CRM, trains customers on product usage, coordinates with internal teams, and follows up through resolution. Requires strong troubleshooting, communication, customer service, and documentation skills, with flexibility for variable shifts, Saturdays, and overtime.

Manages relationships with major automotive dealer groups across Greater Los Angeles or Orange County. Responsibilities include client retention, revenue growth, product optimization, analytics consultation, customer training, issue resolution, account planning, and identifying expansion opportunities for Autotrader, KBB.com, and Kelley Blue Book products. The role is field-based, requires up to 75% territory travel, and focuses on maximizing customer results and minimizing churn.

Manages relationships with major automotive dealer-group clients across Greater Los Angeles or Orange County. Responsibilities include client retention, revenue growth, product optimization, analytics consultation, customer training, issue resolution, account planning, and identifying expansion opportunities for Autotrader, KBB.com, and Kelley Blue Book products. The role is primarily field-based and requires frequent travel throughout the assigned territory.

Manage and grow relationships with major automotive dealer groups across Greater Los Angeles or Orange County. Drive client retention and revenue growth by optimizing Autotrader, KBB.com, and Kelley Blue Book products. Analyze performance data, provide consultation and training, resolve issues, coordinate product implementations and workshops, identify expansion opportunities, and execute strategic account plans. The role requires extensive regional travel and collaboration with sales, support, and internal product teams.

Manages relationships with major automotive dealer groups across Greater Los Angeles or Orange County. Responsibilities include client retention, revenue growth, product optimization, analytics consultation, customer training, issue resolution, account planning, and coordination with sales and internal product teams. The role requires extensive field travel, relationship development with dealership and corporate stakeholders, and strategic use of Cox Automotive products including Autotrader and Kelley Blue Book.

Delivers onsite and virtual training and consulting for automotive dealership software customers. Customizes curricula, troubleshoots product questions, develops training plans, advises on software and hardware needs, documents training activities, and supports product enhancement reviews. The role requires extensive nationwide travel, strong automotive dealership and accounting knowledge, customer-focused communication, and proficiency with Microsoft Office and dealership software systems.