Top Legal Tech Customer Success Jobs

The Customer Onboarding Specialist is responsible for training and onboarding clients on MerusCase software, maintaining client relationships, resolving inquiries, and enhancing customer satisfaction.

As a freelance Session Host, you will manage virtual legal proceedings, provide technical support, and communicate with participants for a smooth experience.

The Customer Success Manager will build relationships with clients, ensure their satisfaction with the BCS App, manage renewals, and support upselling opportunities.

The Account Manager will maintain client accounts, build relationships, ensure customer satisfaction, resolve issues, and meet sales goals.

The Customer Success Manager will manage a portfolio of Mid-Market and SMB clients, ensuring adoption and retention of Litify and Salesforce solutions, while providing best practices and driving satisfaction through strong communication.

Provide senior-level administrative support to attorneys, including calendar management, travel coordination, client interaction, and document proofreading.

Intern will support the Multimedia team by assisting in video production tasks, including editing, research, and administrative duties, while gaining exposure to communications strategy.

The Customer Service Representative communicates directly with clients and customers, providing assistance and verifying information while delivering exceptional customer service.

Provide crucial support to attorneys in civil litigation and insurance defense, including drafting documents, managing calendars, and communication with clients and courts.

As a Senior Solutions Engineer, you will partner with the Enterprise Sales team to understand client needs, provide pre-sales support, answer technical questions, and communicate customer requirements to the Product team. Focus on building relationships, educating prospects on hiring best practices, and ensuring customer trust and satisfaction through effective demonstrations and proposals.