Top Healthtech Customer Success & Experience Jobs

Responsible for enhancing customer interactions and driving sales through service contract renewals. The role requires proactive outreach to customers, sales strategy development, and maintaining CRM data. Achieving sales goals and providing exceptional customer service are key responsibilities.

The Customer Success Manager will be responsible for driving client success, managing enterprise accounts, and ensuring customer satisfaction through effective communication and relationship building with stakeholders.

The Client Success Manager will manage client deliverables, implement wellbeing initiatives, and support clients' health goals through strategic account management.

The Client Growth Manager is responsible for managing client relationships, driving growth and expansion within accounts, leading client kickoff meetings, and shaping solutions that deliver measurable outcomes. This role requires commercial thinking and ownership of client outcomes.

The Microsoft Dynamics 365 CRM Consultant leads client requirements analysis, documentation, configuration, training, and mentoring efforts, ensuring successful CRM solutions.

Manage the full lifecycle of customer success in the Hospital Patient Monitoring ecosystem, focusing on strategy, execution, and optimization of services for partnerships.

The Psychosocial Educator manages a caseload of SPMI clients, providing psychoeducation, support, group activities, and maintaining documentation.

The Senior Principal Client Partner leads relationships with strategic life sciences accounts, facilitating their use of Surescripts' tools to enhance patient care and drive brand success through consultative engagement and analytics.

The Technical Product Support Analyst II provides technical assistance for Inovalon's products, handling customer inquiries via various communication methods, resolving technical issues, and documenting customer interactions.

The Customer Pay Support Rep handles calls with patients, manages accounts, processes payments, resolves billing issues, and ensures customer service excellence.