Top Fitness Customer Success & Experience Jobs

The Customer Experience Associate will provide technical support to users of the Runna app, ensuring exceptional customer satisfaction by resolving issues and guiding users. They will work closely with the Customer Experience team, communicating technical problems to the Tech Team when necessary, all while maintaining a professional standard of service.

As a Condition Management Account Coordinator, you'll handle inbound and outbound calls, assist participants through various channels, and document communications accurately, all while focusing on customer service.

Lead and grow a portfolio of client accounts, ensuring successful onboarding, implementation, retention, and renewals. Manage and mentor client success managers, analyze performance data, identify risks and growth opportunities, coordinate cross‑functional teams, and deliver actionable reporting to improve client outcomes and program adoption.

The Tennis Desk Associate assists guests and members, manages inquiries, promotes memberships, maintains a clean workspace, and supports customer satisfaction.

The LOFT Summer Program Coordinator will coordinate summer programming for youth, develop mentoring relationships, and ensure programming quality and compliance with standards.

The Coordinator will handle membership acquisition, customer service, event support, and individual giving campaigns while ensuring member engagement and satisfaction.

The Development Associate supports the Philanthropy Department by managing donor databases, preparing donor communications, and ensuring a welcoming experience for donors.

The Y7 Studio Associate greets clients, manages payments, upholds studio operations, supports teachers, and maintains cleanliness, fostering a positive studio atmosphere.

The Senior Salesforce Administrator will optimize Salesforce solutions, manage integrations, guide stakeholders, maintain data quality, and mentor junior team members, ensuring the platform evolves with business needs.

The Front End Associate facilitates the shift, handles customer service inquiries, processes returns, and supports POS operations. Responsibilities include greeting customers, managing phone calls, and ensuring service standards are met.