Condition Management Account Coordinator

Posted 18 Days Ago
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Dubuque, IA, USA
In-Office
Entry level
Fitness • Healthtech
#HealthCheck360 is dedicated to improving the health, well-being, and culture of your company.
The Role
As a Condition Management Account Coordinator, you'll handle inbound and outbound calls, assist participants through various channels, and document communications accurately, all while focusing on customer service.
Summary Generated by Built In

HealthCheck360 has an immediate opening for driven, energetic, and customer focused candidates for our Condition Management Account Coordinator role. In this role, you will answer inbound calls from our participants along with making outbound telephonic calls to participants enrolled in the Condition Management Program. And the best part? You don't need experience - we will train you!

We are seeking individuals with strong customer service skills that can perform well individually and in a team environment. We pride ourselves on putting the participants first and finding ways to improve our business. Above all else, we are committed to fostering an open door culture where the opinions and suggestion of our team members are valued and appreciated.

Essential Functions:

  • Answer participants inquiries
  • Assist participants via email and online messaging
  • Accurately document participant communications

Specific Skills:

  • Strong verbal and written skills
  • Detail oriented

Pay & Benefits

  • Most Benefits start Day 1
  • Medical, Dental, Vision Insurance
  • Flex Spending or HSA
  • 401(k) with company match
  • Profit-Sharing/ Defined Contribution (1-year waiting period)
  • PTO/ Paid Holidays
  • Company-paid ST and LT Disability
  • Maternity Leave/ Parental Leave
  • Subsidized Parking
  • Company-paid Term Life/ Accidental Death Insurance

About Cottingham and Butler’s Health and Wellness Division

Cottingham and Butler’s Health and Wellness division was created with the employer's needs and the participant's experience in mind. We focus on reducing medical costs, while increasing employee engagement and productivity. This is accomplished by providing onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our Health Coaching and Condition Management programs.

Want to learn more? Follow us on www.CottinghamButler.com | LinkedIn | Facebook

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The Company
HQ: Dubuque, Iowa
99 Employees
Year Founded: 2007

What We Do

HealthCheck360 is a corporate wellness and health management company focused on reducing medical costs, workers compensation claims, and absenteeism while increasing employee engagement and productivity. This is accomplished by identifying present risks with a comprehensive Health Risk Assessment with onsite biometric screenings, engaging participants through technology and programming, educating the participant with risk-specific targeted communications, and supporting positive behavior change through our HealthCheck360 Coaching and Condition Management programs. HealthCheck360 was created with the employer's needs and the participant's experience in mind. The program is designed to integrate with your existing benefit plan design and to add value to wellness and health management initiatives. Our suite of wellness services is carrier portable, multilingual, and designed to minimize the commitment from your management and Human Resource staff.

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