Top Energy Customer Success & Experience Jobs

Manage a portfolio of customers using Reunion PWA to ensure prevailing wage and apprenticeship compliance. Deliver audited reports, build scalable data collection processes, lead onboarding and training, represent customer needs to product and engineering, and drive adoption, retention, and growth through technical guidance and compliance expertise.

The Portfolio Leader will manage client relationships, oversee CRM implementation, identify growth opportunities, and lead strategic projects to meet client needs in the environmental sector.

The Managing Consultant will lead acoustical consulting projects, manage client relationships, mentor team members, and ensure compliance with environmental noise regulations.

Onboard and support customers using Caterpillar digital applications (Parts.Cat.Com, VisionLink, Cat Central). Create/manage user access, resolve login/password issues, provide phone/email/in-person assistance, track usage, coordinate with sales and product teams, support process improvements, and perform occasional travel to branches and customer sites.

As a Senior Business Systems Analyst, you will analyze business needs, support solution implementation, lead testing strategies, and communicate effectively with stakeholders while fostering continuous improvement in marine logistics.

Manage ARR targets and subscription renewals across a portfolio, drive onboarding, adoption, expansion, and on-time renewals. Use customer data and QBRs to demonstrate value, coordinate with Sales/Engineering/SaaS and vendors, provide single-point-of-contact support, and meet retention and growth KPIs with ~25% travel.

The Business Systems Analyst will act as a liaison between business users and the Digital team, managing HR and financial systems, providing support, coordinating system enhancements, and ensuring quality through testing efforts.

This internship focuses on business development and scalability, providing hands-on sales training and academic learning in business practices, marketing, and interpersonal skills.

Provide tier-1 technical support to deployed fleet operators and dealer shops, troubleshoot vehicle issues, manage support tickets and web portal, improve issue-tracking processes, automate service metrics and reports, assist parts fulfillment, train team members, and travel ~10% for customer support.

The Employer Relations Specialist develops employer partnerships, enhances client job opportunities, tracks placement outcomes, and collaborates with teams to drive employment success.