Top Customer Success & Experience Jobs

The Team Lead, Account Management at FareHarbor drives revenue growth, mentors Account Managers, and manages high-impact client portfolios, ensuring performance and retention targets are met.

Lead Account Management across BENELUX, DACH, and Nordics to drive retention, NRR, upsell and account expansion. Build and coach a high-performing team, improve AM processes, partner cross-functionally, and support strategic regional growth initiatives with a focus on DACH.

The Account Manager manages client relationships, drives revenue growth, ensures client retention, and collaborates cross-functionally to enhance product adoption and satisfaction.

The Director of Client Onboarding & Enablement will lead a large team to enhance client onboarding experiences, improve operational efficiency, and drive client success through strategic training and automation efforts.

The Client Dashboard Specialist will support clients by customizing and managing FareHarbor dashboards, collaborating with sales, and troubleshooting issues to ensure client success.