Top Customer Success & Experience Jobs

Provide Tier I and II technical support for enterprise applications, troubleshoot issues, manage incidents, document processes, and implement automation for improved efficiency.

The SME will lead client implementations, improve onboarding processes, provide industry expertise, and collaborate with teams to enhance product offerings.

The Sr. Subject Matter Expert will manage client implementations of Enfusion's PMS, consult on workflows, and ensure smooth onboarding processes while fostering client relationships and addressing customization needs.

This role involves setting up and supporting electronic trading connections with clients using the FIX protocol, troubleshooting issues, managing migrations, and ensuring compliance with technical standards.

As a Client Servicing Associate, you'll resolve queries, improve processes, design workflows for data transport, and enhance client relationships in finance operations.

Lead Client Servicing Associates provide operational support and build relationships with clients by addressing inquiries on investment and accounting, managing client requests, and resolving complex queries.

The Lead Client Servicing Associate provides tier II support for Enfusion's OEMS, liaising between clients and development teams, diagnosing issues, and streamlining processes.

The Senior Relationship Manager nurtures client partnerships in the insurance sector, ensuring satisfaction and advocating for growth through Clearwater's analytics solutions.

Lead Implementation Associates manage client onboarding onto the SaaS platform, ensuring proficiency and customization to client needs. They also conduct training, troubleshoot issues, and maintain stakeholder relationships throughout the implementation process.

Lead Client Servicing Associates manage client inquiries, provide operational support, ensure accurate reporting, build client relationships, and mentor junior staff members.