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Top Customer Success Jobs in Columbus, OH

949+ Job Results
23 Days Ago
Columbus, OH
Remote
5-7 Years of Experience
5-7 Years of Experience
Software
As a Customer Success Manager, you will build and maintain long-term relationships with a portfolio of customer accounts, guide customers through their journey, lead onboarding processes, track key metrics, identify expansion opportunities, monitor account health, and advocate for customer needs within the company.
23 Days Ago
Columbus, OH
Remote
124 Employees
1-3 Years of Experience
124 Employees
1-3 Years of Experience
Information Technology • Business Intelligence • Consulting
As a Logistics Specialist, you will manage and optimize transport logistics, coordinate freight offers, prepare shipping documents, oversee transport processes, and engage in unique projects like developing an inventory control system.
23 Days Ago
Columbus, OH
Remote
24 Employees
1-3 Years of Experience
24 Employees
1-3 Years of Experience
Software
Coiled is inviting passionate individuals to submit their resumes for potential roles in their remote-first organization. They emphasize collaboration and inclusivity within their team and encourage applicants from all backgrounds.
23 Days Ago
Columbus, OH
Remote
125 Employees
3-5 Years of Experience
125 Employees
3-5 Years of Experience
eCommerce • Retail • Consulting
ANKA is seeking a Customer Success Manager to be the first point of contact with customers, accountable for seller portfolios, upselling solutions, and maintaining KPIs for seller retention and revenue. Required hard skills include CRM usage, excellent communication in English and French, and proficiency in Excel, PowerPoint, and Word. Soft skills include problem-solving, empathy, and teamwork. The position is remote with a focus on collaboration and flexibility. Compensation includes a competitive salary, health coverage, stock options, and 30 paid holidays per year. Hiring process includes a screening call, technical interview, and meeting with the co-founder. ANKA values diversity and inclusion in its workplace.
23 Days Ago
Columbus, OH
Remote
35 Employees
1-3 Years of Experience
35 Employees
1-3 Years of Experience
Marketing Tech
Join Thunder's Talent Community if you have experience in the Salesforce ecosystem across Sales, Service, Marketing/Data, or Revenue Cloud. This is a chance to be considered for future remote opportunities with a focus on customer success and innovative consulting.
23 Days Ago
Columbus, OH
Remote
71 Employees
3-5 Years of Experience
71 Employees
3-5 Years of Experience
Fintech
The Customer Success Manager at Bond's Customer Operations team will be responsible for managing technical investigations, operational workflows, and delivering exceptional customer experience. This role involves collaborating across various departments to drive successful outcomes. Key responsibilities include creating tech support and customer success policies, managing support ticket queue, triaging and responding to tickets, handling technical analysis, and ensuring successful resolution of reported issues.
23 Days Ago
Columbus, OH
Remote
95 Employees
120K-180K Annually
7+ Years of Experience
95 Employees
120K-180K Annually
7+ Years of Experience
Software
As the Head of Customer Success, Enterprises Accounts at Fundraise Up, responsible for leading a team of Customer Success Managers to drive engagement and growth for enterprise and strategic non-profit customers. Develop workflows, playbooks, and strategies to maximize customer ROI and identify growth opportunities. Mentor and guide the team in delivering high customer satisfaction and building lasting relationships with executive stakeholders.
23 Days Ago
Columbus, OH
Remote
142 Employees
7+ Years of Experience
142 Employees
7+ Years of Experience
Cloud • Software
As a Manager of Customer Success Engineering, you will be responsible for managing and mentoring a team of Customer Success Engineers. Your role involves leading deployment and integration processes, maintaining customer data accuracy, resolving customer issues, preparing reports, and collaborating with internal teams and customers to enhance product offerings. You should have 8+ years of experience in customer-facing roles within a networking or security technical environment.
23 Days Ago
Columbus, OH
Remote
56 Employees
1-3 Years of Experience
56 Employees
1-3 Years of Experience
Cybersecurity
Halcyon is looking for a Customer Success Engineer with at least 5 years of experience in technical customer support. The role involves driving adoption, demonstrating ongoing value, and supporting customers in achieving their business outcomes. The ideal candidate will have a general understanding of cloud, networking, applications, endpoints, and security.
23 Days Ago
Columbus, OH
Remote
132 Employees
3-5 Years of Experience
132 Employees
3-5 Years of Experience
AdTech • eCommerce
The Copywriter Email Specialist at BAD Marketing plays a vital role in shaping the success of marketing endeavors by collaborating with the team to contribute to the email marketing strategy, analyze performance, test campaigns, and optimize results.
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