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Top Customer Success Jobs in Columbus, OH

950+ Job Results
14 Days Ago
Columbus, OH
Remote
268 Employees
5-7 Years of Experience
268 Employees
5-7 Years of Experience
Artificial Intelligence • Software
The Customer Success Manager acts as a relationship manager and advocate for assigned customers, ensuring they derive maximum value from the Paytronix platform. Responsibilities include proactive engagement, identifying customer needs, addressing risks, executing strategic business reviews, and managing account details in the CRM.
14 Days Ago
Columbus, OH
Remote
Hybrid
457 Employees
3-5 Years of Experience
457 Employees
3-5 Years of Experience
Software
As a Customer Success Manager, you will manage relationships with a defined book of business, driving customer adoption and retention of Ataccama solutions. Responsibilities include developing customer relationships, achieving revenue targets, and collaborating with multiple teams to enhance customer experiences and identify growth opportunities.
14 Days Ago
Columbus, OH
Remote
27 Employees
1-3 Years of Experience
27 Employees
1-3 Years of Experience
Software
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
14 Days Ago
Columbus, OH
Remote
346 Employees
3-5 Years of Experience
346 Employees
3-5 Years of Experience
Information Technology
The Customer Success Manager will enhance customer success by leveraging geospatial technical skills, managing key accounts, driving customer onboarding, and ensuring product adoption while maintaining regular communication with stakeholders.
15 Days Ago
Columbus, OH
1,245 Employees
1-3 Years of Experience
1,245 Employees
1-3 Years of Experience
Fintech • Financial Services
The Relationship Specialist I provides exceptional member experiences through in-person and phone interactions, identifies member needs, and promotes financial solutions. Responsibilities include handling account transactions, supporting various Credit Union initiatives, and fostering strong member relationships with excellent communication skills and professionalism.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+4 More
15 Days Ago
Columbus, OH
Remote
1,129 Employees
1-3 Years of Experience
1,129 Employees
1-3 Years of Experience
eCommerce • Retail • Software
The Renewals Specialist at Rithum will manage the renewal process for customer contracts, collaborate with Customer Success and Account Executives, and ensure a smooth transition for customers. Responsibilities include managing renewals, negotiating contracts, creating proposals, and maintaining forecasts, all with a focus on customer experience and revenue retention.
15 Days Ago
Columbus, OH
Remote
5,001 Employees
7+ Years of Experience
5,001 Employees
7+ Years of Experience
Information Technology • Payments • Software
The Partner Success - Integrated Payments role focuses on building and managing strategic partnerships in the payments industry. Responsibilities include post-sale activities, enhancing partner engagement, onboarding clients, and developing sales strategies to maximize revenue. Collaboration, training, and consultative support are key elements to ensure partner success and maximize adoption of payment solutions.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+16 More
15 Days Ago
Columbus, OH
Remote
51 Employees
130K-160K Annually
5-7 Years of Experience
51 Employees
130K-160K Annually
5-7 Years of Experience
Cloud • Software
The FedRAMP Authorization Specialist will lead compliance efforts for the Game Warden platform, orchestrating FedRAMP processes and collaborating with various departments. The role includes generating monitoring artifacts, interpreting security controls, conducting training sessions, and guiding clients through the authorization process.
Top Benefits:
401-K
Dental Insurance
Flexible Spending Account
+12 More
15 Days Ago
Columbus, OH
Remote
39 Employees
3-5 Years of Experience
39 Employees
3-5 Years of Experience
Software
As a Customer Support Engineer, you will resolve customer issues, perform root cause analysis, report bugs, and work with cross-functional teams to enhance customer satisfaction and platform efficiency. You will utilize debugging skills to troubleshoot issues and gather customer feedback for product improvements.
15 Days Ago
Columbus, OH
Remote
1,421 Employees
1-3 Years of Experience
1,421 Employees
1-3 Years of Experience
Fitness • Professional Services
The Manager, Client Success will lead a team of 8-10 Client Success Managers, focusing on customer engagement strategies, subscription retention, and team performance. This role involves coaching the team, conducting meetings, collaborating with other departments, and developing processes to enhance client relationships in the Mid-Market Accounts segment.
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