Top Tech Jobs & Startup Jobs in Columbus, OH

Build production AI agents and agent-powered features from research and prototyping through deployment. Develop evaluation infrastructure with golden datasets, regression suites, and offline/online scoring. Own retrieval and context pipelines, production instrumentation, failure taxonomies, and cost and latency budgets. Partner with data science and product management on experiments and agent behavior, while establishing LLM engineering patterns, guardrails, and reusable tooling.

The Customer Success Manager will manage 25-40 accounts, focusing on onboarding, upselling, and ensuring customer satisfaction with a technical healthcare product.

Manage high-volume pre- and post-sales marketing deliverables, translating AI, data, identity, and platform capabilities into client narratives, proposals, presentations, and enablement materials. Partner cross-functionally on product marketing, positioning, sales training, field marketing, events, and thought leadership. Develop scalable collateral libraries and explore AI-powered tools and workflows to improve marketing and sales efficiency.

Assess product and feature security risks through threat modeling, secure architecture reviews, and vulnerability remediation guidance. Partner with product managers, designers, and engineers across the technology stack; promote security culture through training, mentoring, and internal security activities; oversee security debt and explain vulnerability impacts. Build security tooling, automate security practices, develop secure coding patterns, and integrate security tools into engineering workflows.

Leads the Tooling engineering team responsible for developer experience, CI/CD, deployment automation, release workflows, observability, internal developer platforms, and AI-assisted engineering tools. Partners with Infrastructure, Security, and Product Engineering leaders to improve reliability, engineering productivity, software delivery performance, and developer satisfaction. Sets technical direction, manages roadmaps, coaches engineers, and drives cross-functional platform initiatives.

Leads customer education strategy and self-serve learning experiences to improve customer success and business outcomes. Owns educational content, webinar programs, customer playbooks, and training initiatives. Uses qualitative and quantitative data to identify learning gaps, measure engagement, reduce support needs, improve CSAT, and optimize content. Partners cross-functionally with Customer Success, Marketing, Product, subject matter experts, and customer teams while managing large projects, timelines, deliverables, and operational readiness for new products and features.

Own and lead the technical direction of a major codebase section while designing, building, testing, documenting, and maintaining secure, scalable API-based decisioning products. Partner with product, engineering, and security teams on agile delivery, troubleshoot production issues, meet SLA requirements, and participate in an on-call rotation.

Own and improve Composer’s brokerage and trading operations, including trade lifecycle management, account servicing, escalations, reconciliations, controls, and risk workflows. Partner with Product, Engineering, Compliance, and Operations to define requirements, implement scalable solutions, support launches, analyze operational trends, and lead cross-functional initiatives in a regulated environment.

Lead enterprise account strategy and close new business across the Columbus region. Manage and expand relationships with CIO/CSO-level executives, coordinate cross-functional teams, use Salesforce.com for pipeline management, and travel up to 50% to meet quota and drive revenue growth for cybersecurity SaaS solutions.

Leads a 12-person application security practice conducting code audits, vulnerability research, and secure design reviews. Oversees technical delivery, client relationships, project staffing, utilization, profitability, recruiting, and team development. Provides hands-on technical direction across source-code security work, determines investments in tooling and methodologies, and integrates AI-assisted auditing and research into team workflows. The role also owns practice P&L and supports engineers’ conference, publication, and open-source contributions.