Top Tech Jobs & Startup Jobs in Columbus, OH

Leads the Client Engagement team supporting pharmaceutical manufacturer field sales escalations. Oversees people management, ticket and AI performance, quality, knowledge content, escalation resolution, root-cause analysis, process improvements, launch readiness, and field education. Partners with Client Success, Operational Excellence, Product, Engineering, and strategic operations to improve service quality, automate support, and prevent recurring issues.

Manage and grow a portfolio of client accounts as a trusted advisor: drive upsell/cross-sell, develop account plans, build pipeline, execute sales plays, ensure retention and value realization, collaborate with delivery/product teams, carry an annual ACV quota, and travel to clients and Chicago HQ.

Own and scale Harvey’s people systems, primarily Workday HCM, Benefits platforms, and Ashby. Configure workflows, security, approvals, integrations, and lifecycle processes; translate business needs into scalable solutions; lead testing, troubleshooting, release management, audits, and data governance. Partner with People Operations, Benefits, Recruiting, Payroll, Finance, Legal, and IT on enhancements and process improvements while documenting standards and advising senior stakeholders.

As a Sr. Software Engineer at Bloomerang, you will lead technical direction, mentor engineers, and enhance SaaS solutions while utilizing .NET and AI tools. You will ensure scalable, maintainable applications, advocate for Agile workflows, and focus on quality outcomes in software development.

Leads development of customer-focused accounting and finance training programs. Partners with B2B customers to identify learning needs, adapts and creates curriculum, ensures technical and CPE quality, supports sales, documents product requirements, and participates in testing and customer pilots. Collaborates across Curriculum, Product, Engineering, and Sales, while developing team processes and eventually hiring and managing staff.

Design and maintain scalable backend systems in a distributed microservices architecture. Build RESTful APIs, integrate third-party vendors, optimize SQL and NoSQL databases, and implement messaging, observability, CI/CD, and cloud infrastructure practices. Lead engineering initiatives from requirements through delivery, contribute to technical strategy, document systems, and improve reliability, performance, and scalability across user-facing applications.

Processes and posts customer payments, including ACH, wires, and lockbox transactions. Reconciles discrepancies, manages adjustments, write-offs, refunds, and bank account research. Maintains financial controls, monitors inquiries, supports process improvements and automation, trains AR specialists, and partners with quality assurance on documentation. Works Monday through Friday from 10:00 a.m. to 7:00 p.m. ET.

The Senior Accountant II performs advanced accounting and reporting under U.S. GAAP, supports monthly and quarterly close, prepares journal entries, reconciles cash and intercompany accounts, and assists with audits, tax reporting, acquisitions, SOX compliance, and internal controls. The role also reviews offshore team deliverables and identifies BlackLine automation opportunities while collaborating with finance, treasury, banking, and business stakeholders.

Architect and implement enterprise MLOps and LLMOps platforms on Google Cloud. Own model lifecycle pipelines, CI/CD automation, deployment, monitoring, drift detection, lineage, governance, and observability. Build GKE-based ML platforms, conduct architecture reviews, troubleshoot complex systems, collaborate with engineering and client teams, and mentor technical staff. Travel up to 30% is required.

Owns full-cycle accounting operations, including general ledger, AP/AR, payroll, reconciliations, monthly and annual close, GAAP reporting, revenue recognition, billing, collections, cash management, audit support, compliance, and NetSuite administration. The role partners with the CFO on forecasting, budgets, variance analysis, board materials, and acquisition integration while improving processes and controls in a fully remote environment.