About the Team/Role
A Senior Accounts Receivable Specialist is responsible for verifying and posting routine and complex payments received from customers in an accurate and timely manner. This involves working with a variety of financial institutions and posting systems. They may process adjustments, refunds, or perform account reconciliations.
Must be able to work the following shift: Monday-Friday: 10:00am - 7:00pm ET
How you'll make an impact
- Ensures that payments received from customers are applied accurately and promptly to accounts, based on SLOs.
- Processes and records all payment types, including ACH, wires, and lockbox activity.
- Reconciles payment discrepancies by working closely with Receivables, Customer Service, and other internal stakeholders to ensure that issues with customer postings or misapplied payments are resolved promptly with no customer disruption.
- Responsible for processing adjustments, write-offs, and refunds.
- Performs research on various accounting processes, including reconciling discrepancies in bank accounts against system data.
- Supports the Team Leader with creating, maintaining, and executing processes and procedures that incorporate controls to mitigate financial risk while emphasizing efficiency, timeliness, and accuracy of transactions.
- Monitors shared inboxes to research inquiries and communicate findings to internal teams, ensuring all correspondence meets established turnaround times.
- Proactively identify and embrace opportunities to integrate AI and automation technologies into operational processes. This includes initiatives to drive scale, reduce reliance on manual processes, and mitigate operational risks.
Additional Responsibilities:
- Participates in ad hoc projects to assist the Team Leader and other internal stakeholders.
- Responsible for training other AR Specialists.
- Maintains advanced knowledge of systems and processes across multiple lines of business.
- Partners with Quality Assurance to maintain robust, efficient process documentation.
These statements are intended to describe the general nature and level of work being performed rather than give an exhaustive list of all duties and responsibilities.
Experience you'll bring
Minimum Required Qualifications for Consideration
- Must be able to work the following shift: Monday-Friday: 10:00am - 7:00pm ET
- Bachelor’s degree or a minimum of 3 years of related work experience.
- Robust accounting, analytical, and problem-solving skills.
- Advanced knowledge of PC based application software with an emphasis on Google Sheets.
- Drives process improvements and innovation, demonstrates in-depth knowledge of industry trends, and actively mentors others while pursuing advanced expertise.
- Excellent time management, prioritization, goal setting, planning and work scheduling skills, and demonstrated project management capabilities and the ability to drive work to completion on schedule.
- Advanced attention to detail.
- Must successfully pass a background investigation.
Preferred Qualifications
- Motivated self-starter who possesses effective written and verbal communication skills.
- Enthusiasm for automation, AI, and emerging technologies, with a desire to explore their application in business processes.
Skills Required
- Ability to work Monday through Friday, 10:00 a.m. to 7:00 p.m. ET
- Bachelor's degree or at least 3 years of related work experience
- Robust accounting, analytical, and problem-solving skills
- Advanced knowledge of PC-based application software, especially Google Sheets
- Ability to drive process improvements and innovation
- In-depth knowledge of industry trends and ability to mentor others
- Excellent time management, prioritization, goal setting, planning, and scheduling skills
- Demonstrated project management capabilities and ability to complete work on schedule
- Advanced attention to detail
- Successful completion of a background investigation
- Effective written and verbal communication skills
- Enthusiasm for automation, AI, and emerging technologies
WEX Inc. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about WEX Inc. and has not been reviewed or approved by WEX Inc..
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Leave & Time Off Breadth — Leave offerings are portrayed as a standout, with generous PTO and additional paid time for volunteering. Time-off flexibility is also positioned as a meaningful part of the overall rewards experience.
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Retirement Support — Retirement benefits are presented as strong, including a 401(k) match that is described as competitive. This element appears to materially strengthen the total rewards package even when cash compensation feels less compelling.
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Strong & Reliable Incentives — Variable compensation is sometimes framed positively through bonuses and uncapped earning potential in sales-oriented roles. Stock options are also cited as an additional reward component that can improve perceived total compensation.
WEX Inc. Insights
What We Do
We simplify complex payment systems for fleets, corporate payments, and healthcare—unlocking insights, opportunities, and efficiencies to give you greater control of your business. Powered by the belief that complex payment systems can be made simple, WEX (NYSE: WEX) is a leading financial technology service provider across a wide spectrum of sectors, including fleet, travel and healthcare. WEX operates in more than 10 countries and in more than 20 currencies through approximately 4,900 associates around the world. WEX fleet cards offer approximately 14 million vehicles exceptional payment security and control; our travel and corporate solutions business processes over $35 billion of purchase volume annually; and the WEX Health financial technology platform helps 343,000 employers and more than 28 million consumers better manage healthcare expenses.
