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Top Customer Success Jobs

10 Days Ago
Remote
USA
Mid level
Mid level
Information Technology • Software • Automation
The Enterprise Customer Success Manager will build and maintain long-term relationships with corporate and enterprise customers, acting as a trusted advisor and controlling delivery processes. The role focuses on achieving customer outcomes and realizing high ROI, while also working on customer portfolio growth and maintaining a high NPS score.
11 Days Ago
Remote
United States
50K-60K Annually
Junior
50K-60K Annually
Junior
Fintech • Legal Tech • Payments • Sales • Software
The Customer Onboarding Manager at AffiniPay is responsible for leading the onboarding experience for new clients using CASEpeer software by assessing needs, providing customer support, and establishing long-term relationships to ensure user success and satisfaction. Key tasks include proactive communication, customizing onboarding processes, and collaborating with various teams to enhance customer satisfaction.
Top Skills: SaaS
11 Days Ago
Remote
2 Locations
72K-133K Annually
Senior level
72K-133K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
As a Sr. Cloud Support Engineer, you will support customers in implementing SailPoint's IdentityNow product, resolving complex technical issues, and collaborating with internal teams. You'll manage an increasing number of support tickets and contribute to customer satisfaction and knowledge sharing.
Top Skills: .NetAIC++JavaMachine LearningRestSAMLXML

Featured Jobs

11 Days Ago
Easy Apply
Remote
United States
Easy Apply
Mid level
Mid level
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills: CRMGoogle SuiteHubspot
12 Days Ago
Remote
United States
Mid level
Mid level
Enterprise Web • HR Tech • Information Technology • Software • Cybersecurity
The Customer Success Manager will partner with clients to ensure effective onboarding, training, and strategic alignment of Immersive Labs' cyber resilience platform. Responsibilities include managing customer relationships, identifying upselling opportunities, and collaborating with support teams to deliver customer success.
12 Days Ago
Remote
United States
105K-120K Annually
Senior level
105K-120K Annually
Senior level
Mobile • Productivity • Real Estate • Software
As a Senior Customer Success Manager, you will oversee enterprise and portfolio clients post-implementation, ensuring they derive value from cove's products. You will engage with stakeholders, manage project execution, and maintain strong relationships to drive client success and renewals.
Top Skills: ExcelGoogle SheetsSaaS
12 Days Ago
Remote
United States
75K-101K Annually
Mid level
75K-101K Annually
Mid level
Artificial Intelligence • Cloud • Consumer Web • Productivity • Software • App development • Data Privacy
The Product Support Representative will provide exceptional technical support for the Reclaim platform, using tools such as Intercom and Zoom. Responsibilities include troubleshooting issues, communicating with customers, documenting feedback, and driving projects to enhance customer experience while aiming for high satisfaction scores.
12 Days Ago
Hybrid
Denver, CO, USA
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Productivity • Software
The Mid Market Customer Success Manager is responsible for building strong client relationships, managing onboarding, driving product adoption, and strategizing communication to maximize the impact of the software. The role involves educating customers through webinars and demos, navigating client organizations for additional opportunities, and influencing product development based on customer feedback.
12 Days Ago
Easy Apply
Denver, CO, USA
Easy Apply
Junior
Junior
Sales • Software • Travel
The Connectivity Specialist role involves supporting FareHarbor clients with their API integrations with OTAs, troubleshooting and maintaining these connections, and providing education on best practices. The position requires excellent communication, problem-solving skills, and an ability to manage inbound requests effectively.
Top Skills: JSON
12 Days Ago
Remote
United States
Senior level
Senior level
Software • Analytics • Hospitality
The Senior Enterprise Success Manager manages post-sale relationships with Enterprise clients, ensuring strong advocacy and maximizing client value through effective communication and conflict resolution. They handle complex client issues, coordinate with internal teams, and drive client success metrics, while maintaining in-depth knowledge of the IDeaS System and its applications in the hospitality and casino sectors.
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