Top Customer Success Jobs
The Customer Success Manager will be responsible for driving product adoption and engagement, customer retention, and long-term value for their portfolio of customers. They will build strong relationships with customers, help define a long-term accessibility roadmap, and demonstrate the ongoing benefits of Level Access's software products and services.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
The Teaching Assistant will support students in Quantitative Reasoning courses, working with a group of 30-40 students online. Responsibilities include mentoring, grading, leading discussions, and hosting office hours, requiring a commitment of 8-10 hours per week.
Featured Jobs
As an IT Helpdesk Engineer, you will provide first-line support for technical needs, troubleshoot and resolve software, hardware, and network issues, manage IT equipment inventory, assist in onboarding/offboarding processes, collaborate with IT teams on complex issues, and document solutions for efficiency.
As a Senior Customer Success Engineer at Dynatrace, you will build and maintain relationships with strategic customers, ensuring successful deployment and adoption of products. You'll act as a trusted advisor, working closely with customers to align with their business outcomes and identify opportunities for expansion, all while delivering world-class customer experience and satisfaction.
The Billing Specialist role at Liftoff involves managing billing operations, assisting with invoice creation, and ensuring accurate receivables through collaboration with various teams. Responsibilities include onboarding new customers, resolving billing disputes, and leading process improvement initiatives.
As the Customer Experience Operations Lead, you'll optimize digital customer journeys, analyze customer data for retention strategies, improve customer success processes, and collaborate with various teams to enhance customer experience. You'll also provide training, prepare reports, and advocate for customers in social media.
The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.
As a Customer Experience Phone Agent, you will provide excellent service through phone interactions, resolve customer inquiries, and ensure high satisfaction by troubleshooting issues and educating customers about products. You'll document interactions and collaborate with teams for improved services.
As an Ops Specialist, you'll work alongside campus and merchant partners to troubleshoot issues, optimize menus, maintain system functionality, and ensure a smooth user experience. This role requires a mix of technical skills and strong communication to identify and resolve problems efficiently.
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