Top Customer Success Jobs
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
As a Customer Support Representative, you will deliver exceptional service by resolving customer inquiries via online communications. Responsibilities include managing customer interactions in ZenDesk, processing refunds, maintaining knowledge base articles, and collaborating with various teams to enhance customer satisfaction.
The Export Compliance Specialist will support the compliance program by managing export compliance processes, assisting with regulatory audits, and providing compliance guidance across Ursa Major. Responsibilities include drafting export licenses, maintaining policies for trade and export laws, and assisting in cybersecurity compliance initiatives.
Featured Jobs
The Senior Specialist CSP is responsible for enhancing customer relationships through effective support of Lightpath's network, products, and services. This role involves actively listening to customer concerns, providing solutions, and ensuring a positive customer experience while capturing important interaction data for future reference.
The Operations Control Representative is responsible for providing top-tier inbound customer support, addressing technical issues, resolving account discrepancies, and identifying process improvement opportunities while maintaining a positive customer experience. The role requires collaboration and prioritization of tasks in a dynamic environment.
The Senior Director of Client Partnerships at Ibotta will drive complex problem resolution, manage and coach a sales team, develop and execute account and sales strategies, and meet annual revenue targets through partnership development. Responsibilities include improving client partnerships and executing business initiatives while supporting Ibotta's core values.
The Implementation Specialist will plan, coordinate, and execute software projects while ensuring exceptional customer service. Responsibilities include managing project timelines, conducting product reviews and client training, addressing customer inquiries, and advising on digital marketing strategies.
The MSSP Partner Success Manager will manage relationships with MSSP partners, ensuring their success in delivering security solutions. Responsibilities include developing strong partnerships, monitoring performance, providing reports, and addressing partner issues. The role requires experience in cybersecurity and partner management to drive engagement and satisfaction.
As a Customer Success Engineer at Dynatrace, responsible for maintaining post-sales relationships with strategic customers, ensuring successful deployment and adoption of Dynatrace products, and identifying opportunities for expansion while delivering world-class customer experience.
The Customer Success Specialist at Auror is responsible for engaging and empowering the community of crimefighters, ensuring retailers and police have great experiences and achieve real crime reduction outcomes using the platform. Responsibilities include reviewing customer usage, fostering collaboration, resolving support requests, supporting engagement plans, and training users on the value of Auror.
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