Top Customer Success Jobs
The Aerospace Corporation's Re-Entry Program aims to help professionals returning to work after a career break. This 3-month cohort program offers training, mentorship, and networking opportunities for individuals with prior professional experience in various engineering and technology fields. Participants will work in a hybrid schedule and aim for full-time employment post-program.
The Manager, Customer Success will hire, coach, and manage a team of Customer Success Managers to enhance customer relationships, drive renewals, and identify growth opportunities. The role focuses on team leadership, customer retention, and collaboration with internal teams to ensure customer success and satisfaction.
As a Customer Support Representative, you'll provide exceptional service by resolving customer inquiries through online communications. Responsibilities include managing technical issues, supporting refunds, maintaining the knowledge base, and collaborating with various departments to ensure customer satisfaction.
Featured Jobs
The GTM Enablement Specialist will drive the adoption of a conversational intelligence tool across Sales, Marketing, Product, and Customer Success departments. Responsibilities include configuring the tool, conducting training, setting up tracking mechanisms, and ensuring high utilization aligned with goals. Post-launch, the role involves maintaining the tool, updating training materials, and collaborating on broader enablement initiatives.
Join Overjet as a Mid-Market Customer Success Manager. Responsibilities include managing Mid-Market accounts, driving client success, achieving KPIs, and expanding business. Qualifications require 3+ years in B2B SaaS customer success, communication skills, and willingness to learn about AI and dentistry. Must work in-office 2 days a week in hub cities. Competitive compensation, benefits, and a remote work stipend offered.
As a Deal Desk Specialist, you will collaborate with sales and customer success teams, providing support for quoting and deal structures. Your role involves developing scalable processes, reviewing pricing requests, and ensuring compliance with revenue recognition guidelines. You'll drive initiatives across cross-functional teams to enhance operational excellence and optimize deal-making activities.
The Customer Support Specialist at Procare Solutions is responsible for providing software-related support to customers, ensuring excellent service through clear communication and technical assistance. The role involves problem-solving, handling calls, and maintaining customer satisfaction while staying updated on software changes.
The Collections Representative is responsible for providing small businesses with payment options, handling overdue payments, and ensuring positive interactions with customers facing financial hardships.
HealthJoy is seeking to build a talent community to connect with prospective team members across various departments including Customer Operations, Engineering, Data, and more. The company emphasizes mission-driven work and offers a positive work environment with opportunities for career growth in a rapidly expanding organization.
The Customer Success Executive will drive post-sale revenue growth by managing executive relationships and addressing customer challenges. Responsibilities include overseeing implementation success, conducting strategic sessions, identifying upsell opportunities, and ensuring high service delivery ratings. This role requires deep knowledge of healthcare IT and a strong background in customer success management.
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