Top Customer Success Jobs
The Customer Support Associate provides focused assistance, handles inquiries via calls, chats, and emails, collaborates with the team to enhance customer experience, identifies pain points, advocates for customers, and proactively seeks process improvements.
The Learning and Development Content Management Specialist will develop and maintain content for training curriculum and job aids for the Operations team. Responsibilities include responding to content requests, collaborating with subject matter experts, auditing knowledge bases, and consulting with leadership on content solutions.
As a Bilingual Associate Customer Support Technician, you will assist customers with inquiries related to software and hardware products, providing efficient customer service through phone, email, and chat. Your role will involve troubleshooting problems, documenting issues, and escalating unresolved concerns.
Featured Jobs
The Client Success Manager will manage all phases of the client lifecycle, ensuring successful implementation and utilization of health predictive analytics products. Responsibilities include building long-term partnerships, guiding clients through implementation, analyzing client dashboards, and collaborating with cross-functional teams to ensure clients achieve optimal value from the solutions offered.
The Sales Director will develop strategic plans to achieve revenue goals, manage sales processes from contact to close, and maintain relationships with key clients. The role focuses on promoting programmatic marketing solutions to agencies and brands, overseeing account performance, and generating sales leads through networking and proposals.
The Customer Support Systems Specialist is responsible for managing customer account activations, troubleshooting issues, and maintaining customer satisfaction. They provide support for equipment and service inquiries while ensuring accurate billing and account management. The role involves collaboration with external and internal teams to resolve customer issues efficiently and contribute to performance metrics.
The Candidate Experience Specialist at GitLab collaborates with recruiters and hiring teams to enhance candidate experiences and improve hiring practices. Responsibilities include maintaining the applicant tracking system, managing candidate communications, and supporting the hiring process through coordination and relationship-building with various stakeholders.
The Intake Specialist position involves providing exemplary customer service, resolving issues on first interaction, collecting necessary information for clinical review, and engaging with customers through various communication channels. The role requires strong communication skills, problem-solving abilities, and cross-functional teamwork in a fast-paced environment.
As an Onboarding Specialist, you will manage the post-sale workflow after contracts are signed, ensuring timely onboarding of new restaurant accounts. This includes initiating daily calls with restaurant owners, managing relationships, collecting necessary information, and providing training on platform capabilities to optimize success in their new accounts.
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The Bilingual Customer Service Representative will assist Garner members in navigating their healthcare needs through live chat and email support. Responsibilities include providing education on benefits, managing inquiries using Garner’s tools, and maintaining knowledge of health benefits and insurance.
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