Top Customer Success Jobs
The Client Relationship Manager is responsible for managing the client experience from referral through continuity of care. This includes developing relationships with referral sources, taking referral calls, educating clients, scheduling visits, managing client care, and coordinating with local office staff to ensure optimal service delivery.
Customer Support Representative position at BetCare, specializing in multilingual customer care with a focus on sales and customer reactivation strategies. Responsibilities include providing live chat support, addressing inquiries, troubleshooting issues, and ensuring positive customer experiences. Fluent English proficiency required. Fully remote work with opportunities for office attendance in Lviv, Ukraine. Extensive training program and diverse paid time off offered.
The Merchant Enablement Specialist will manage relationships with merchant partners, analyze performance to recommend improvements, ensure seamless integration of PublicSquare products, and drive merchant engagement. Responsibilities include onboarding, consulting, and contributing feedback for product development based on merchant interactions.
The Jr. Customer Support Engineer will create and manage document templates for an automation platform, update client configurations, and collaborate with team members to support client needs. This entry-level role offers training and development opportunities in programming and technical skills.
The Audit Specialist is responsible for verifying accuracy in data from the Cultivation, Processing, and Supply Chain Departments. This involves conducting audits, checking inventory, ensuring compliance with regulations, reporting, and resolving discrepancies within various inventory management systems.
The Customer Success Manager will build and maintain relationships with clients, drive product adoption, minimize churn, and increase revenue through upselling. The role involves collaboration with various teams to ensure optimal usage of the EngagedMD platform and requires strong communication and problem-solving skills.
The Customer Success Strategist at SmartBug Media is responsible for building strong client relationships to enhance customer satisfaction, loyalty, and retention. This role involves developing customer success strategies, monitoring metrics, initiating feedback surveys, and implementing upsell strategies for client growth. Close collaboration with account strategists and other teams is essential to align with business objectives and deliver excellent client experiences.
The Customer Security Advisor guides clients in enhancing their application security by developing actionable roadmaps, delivering professional services, and fostering a proactive security culture. The role involves collaboration with technical teams, tracking KPIs, and leading transformations across organizations.
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
The Customer Support Engineer will assist customers with troubleshooting issues and deploying ControlUp applications. Responsibilities include support for upgrades, integrations, and providing feedback to the management team to enhance customer experience. The role requires strong communication skills and the ability to work collaboratively within the team.
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