Top Customer Success Jobs
The Customer Support Engineer will serve as a technical expert for Zimperium's mobile security solutions, ensuring customer satisfaction and resolving issues. Responsibilities include troubleshooting mobile applications, maintaining documentation, collaborating with internal teams, and advocating for customers' needs.
As a CRM Specialist, you will drive customer acquisition and retention through digital channels such as email, SMS, and push notifications. You will develop and execute CRM strategies, analyze data trends, create segmentation strategies, and manage marketing campaigns while collaborating with cross-functional teams.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
As a Manager, Customer Onboarding, you will lead a team of Onboarding Strategists, providing feedback and guidance while managing onboarding initiatives that drive customer growth. You will work cross-functionally to enhance onboarding processes, optimize tech stack, and improve customer relationships, measuring success through team performance and customer retention rates.
The Client Partnership Executive will focus on maintaining and enhancing long-term relationships with key clients by providing high-quality customer service, analyzing business challenges, engaging in complex sales opportunities, and leading sales efforts. Responsibilities include client engagement, sales leadership, and collaboration with Nordic teams to foster business opportunities.
The Administrative Support Specialist will provide administrative support for a national technical assistance project focusing on unaccompanied children in custody. Responsibilities include project coordination, client reporting, meeting coordination, and maintaining accurate staffing records.
The Adoption Specialist is responsible for driving adoption and training for collaboration solutions like Cisco and Zoom. This role involves developing training materials, engaging in customer interactions to ensure successful adoption, working closely with customers to address business challenges using technology, maintaining positive relationships, and continuously learning new collaboration technologies.
The Customer Success Manager at Snapdocs is the main contact for customers, focusing on maximizing value, sustaining long-term relationships, and guiding customers in achieving their digital goals. Responsibilities include managing engagements, delivering customer plans, driving renewals, and project management.
As a Customer Support Manager, you will coach your team, provide feedback, monitor performance metrics, handle escalations, maintain quality assurance, and promote team development through structured feedback and activities.
As a Senior Customer Success Manager at Bridgeway Benefit Technologies, you will act as the primary contact for customers, advocating for their needs, ensuring satisfaction, and driving retention. You will collaborate across departments, facilitate business reviews, promote software adoption, and handle escalations while documenting strategic engagements and solutions to foster customer success.
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