Top Tech Jobs & Startup Jobs in Cleveland, OH

Manage a team of Customer Success Managers for the Orthopedics vertical to drive adoption, reduce churn, identify upsell opportunities, and optimize customer experience. Set strategy, KPIs, forecasting, staffing and onboarding, mentor staff, collaborate cross-functionally, and ensure high customer satisfaction and revenue retention.

Lead the design and implementation of a unified observability platform, focusing on architecting observability pipelines and implementing tools like Prometheus and Grafana on AWS.

Lead technical accounting for complex US GAAP topics (ASC 805, 606, 842, ASC 718), develop company-wide accounting policies, provide guidance and disclosures, support audits and SOX controls, mentor finance staff, and evaluate accounting impacts of strategic initiatives.

Serve as technical product expert throughout sales and implementation lifecycle. Support demos, POCs, custom integrations (UI/API), troubleshooting, reports/analysis, and translate customer needs into product recommendations and documentation.

Drive therapist capacity fill and visit growth for assigned agency accounts via outbound outreach, tactical inside sales, scheduling support, escalation management, and cross-functional coordination with Operations and Clinical teams.

Provide onboarding and operational support to dealership partners, manage dealer and customer communications, maintain CRM records, assist with remittances and collections, troubleshoot product and iTap Menu issues, and coordinate with internal teams to resolve account issues.

Lead HRIS administration and data integrity across global subsidiaries, coordinate multi-jurisdiction payroll and benefits, execute onboarding/offboarding, manage ATS and recruitment admin, support compensation cycles, document SOPs, build people reporting dashboards, and identify process improvements using AI automation.

Provide holistic financial, investment, insurance, tax, and estate planning to clients; manage complex financial plans, deliver exceptional client experience, delegate operations to service teams, ensure compliance, and grow an existing book of business.

Drive acquisition and expansion of large MSPs/MSSPs for the Todyl security platform. Own partner sales lifecycle, enablement, strategic account planning, thought leadership, joint marketing, and cross-functional collaboration to meet revenue and consumption targets.

Design, build, and maintain scalable, high-performance iOS applications using Swift. Deliver end-to-end features, integrate with back-end services, implement animations and Auto Layout, ensure test coverage and CI/CD, profile and optimize performance, and mentor team members.