Top Tech Jobs & Startup Jobs in Cleveland, OH

Designs and executes network equipment test plans, validates Ciena product interoperability, supports optical and Ethernet network implementation, and provides onsite engineering expertise. Responsibilities include equipment commissioning, inventory verification, troubleshooting, performance analysis, customer support, standards development, documentation, and Tier III/IV deployment assistance. The role requires expertise in Ciena platforms, SONET, DWDM, ROADM, Ethernet, IP/MPLS, network management systems, and legacy TDM technologies.

Owns the AI strategy, roadmap, and initiative portfolio for assigned business areas. Identifies and prioritizes AI opportunities, translates business needs into compliant AI solutions, and partners with stakeholders, IT, and AI teams to deliver outcomes. Builds less complex AI agents using approved tools, supports technology adoption, monitors KPIs, and uses analytics, feedback, and market trends to guide continuous improvement and investment decisions.

Provides strategic and tactical leadership across a client portfolio, serving as a senior client advisor and managing account operations, relationships, profitability, growth, and delivery quality. Leads large cross-disciplinary teams, develops engagement strategies, oversees statements of work and budgets, expands executive relationships, and drives new business pitches and contract negotiations. Partners with internal leaders to deliver high-quality digital, creative, and technology engagements while building long-term client partnerships.

Leads strategy, roadmaps, feature definition, delivery, and lifecycle management for large-scale IT product portfolios. Partners with business, clients, sales, account management, development teams, and vendors to define requirements, manage releases, assess build-versus-buy decisions, monitor budgets and KPIs, address risks, and demonstrate business value. Coaches team members and supports Agile delivery, stakeholder communication, product adoption, and migration planning.

Owns the global partner program strategy, tiering, benefits, incentives, enablement, portal experience, compliance, and operational processes. The role manages MDF, NFR, SPIFF, and rewards programs; partners cross-functionally with Sales, Marketing, Legal, Finance, and RevOps; maintains Salesforce and PRM data; develops financial models and performance reporting; and supports partner account managers across global markets.

Implement and optimize Epic Cadence scheduling workflows for a multi-year academic health system project. Responsibilities include designing, building, testing, and validating scheduling functionality; coordinating integrated application workflows; supporting data conversion, training, go-live readiness, and stabilization; resolving issues; and creating documentation and knowledge-transfer materials. The role also partners with operational stakeholders, mentors customer teams, and escalates project risks.

Leads payroll connection and integration operations, managing managers and frontline teams while driving throughput, SLA performance, quality, compliance, and customer experience. Partners with payroll providers and internal Product, Engineering, Sales, and Customer Success teams to resolve integration issues, improve processes, manage risk, and influence product roadmaps. Uses operational data, capacity modeling, root-cause analysis, and automation to scale teams and deliver strategic initiatives.

Sell Clover point-of-sale and online ordering solutions to restaurant owners through self-sourced, field-based prospecting. Engage business owners at Sam’s Club, conduct consultations and product demonstrations, generate leads, close sales, install Clover systems, and provide customer training. The role requires local travel throughout Youngstown, quota-driven sales experience, cold calling, lead generation, flexible availability, and reliable transportation.

Own the Bay Area enterprise sales territory, targeting security leaders across major industries. Drive complex cybersecurity deals from prospecting through negotiation and close, convert pilots into multi-year agreements, expand customer accounts, and build executive relationships. Refine positioning, pricing, and sales processes while feeding market insights back to product and leadership.

Own and grow complex B2B partnerships with school districts, charter networks, and state agencies. Responsibilities include retention, renewals, expansion strategy, multi-year contract negotiations, executive engagement, account planning, stakeholder mapping, workforce discovery, proposals, forecasting, CRM management, and cross-functional coordination. The role requires direct K-12 experience, strategic account growth expertise, consultative selling skills, a bachelor's degree, and travel of at least 50%.