Top Tech Jobs & Startup Jobs in Cleveland, OH

Design and build scalable, cloud-first distributed systems in Go. Own architecture decisions, mentor engineers, implement microservice patterns, ensure testability and maintainability, diagnose complex production issues, and collaborate with SRE to automate and improve reliability.

Lead sales compensation strategy, design, and operations across a B2B SaaS GTM. Own capacity planning, quota allocation, attainment and payout analysis, and SPIF programs. Partner with Sales, Finance, Legal, HR, and commissions teams (Xactly) to model plans, run planning cycles, enable the field, and present executive/Board materials. Coach and develop team members while applying AI and automation to streamline analytics and workflows.

Lead a team of Customer Onboarding Managers while developing and implementing efficient onboarding processes for mid-market and enterprise customers. Collaborate with various departments to ensure smooth transitions and address client needs, all while improving customer satisfaction and onboarding metrics.

Lead and scale the Trade engineering organization, owning technical vision, architecture, and roadmap for trading systems (matching engines, order/execution infrastructure, market data, FIX). Hire and develop senior engineering talent, ensure reliability/performance/risk controls, partner with product, compliance, risk, and legal, and make high-level build-vs-buy and architecture decisions while remaining technically hands-on.

Full-cycle mid-market account executive responsible for prospecting and qualifying inbound leads, conducting discovery, negotiating deals, onboarding new eCommerce/DTC clients, and scaling accounts. Maintain pipeline, forecast progress, and collaborate with marketing, data science, operations, and client success to drive performance-marketing customer acquisition.

Drive IT operational maturity and financial management by analyzing spend and operations, managing renewals and PO lifecycle, delivering reports, advising leadership on budget optimization, vendor rationalization, and process improvements.

Lead and scale Customer Success across North America for Kainos' Workday products. Drive retention, adoption, value realization, and GRR through structured success planning, executive engagement, and renewal readiness. Build and develop a distributed CSM team, implement playbooks and health frameworks, leverage data and AI-enabled automation to prioritize actions, and partner cross-functionally to improve reporting, forecasting, and customer advocacy.

Oversee payroll processing, taxes, and labor-law compliance; develop and enforce HR policies; manage performance, compensation, benefits, training, employee engagement, records, and regulatory reporting.

Own and execute core HR processes across the employee lifecycle for a fast-growing, remote-first company. Provide day-to-day employee support, coordinate onboarding/offboarding, administer benefits and payroll (bi-weekly and 401(k)), assist performance review logistics, and maintain compliance (I-9s, state registrations, leave paperwork).

Support senior project managers on settlement and claims administration matters by coordinating tasks, tracking court-driven deadlines, translating requirements, managing client communications and data intake, performing quality checks, maintaining documentation and trackers, escalating issues, and contributing to process improvements while developing toward a full Project Manager role.