Top Tech Jobs & Startup Jobs in Cleveland, OH

Own the full enterprise sales cycle for TigerConnect’s clinical collaboration platform across large healthcare systems and IDNs. Develop executive relationships, territory strategies, and high-value pipelines; lead consultative demonstrations, business cases, negotiations, and contract closes. Navigate complex buying committees and partner cross-functionally with internal teams. Forecast opportunities, maintain CRM accuracy, and communicate platform value across clinical, operational, technical, and executive stakeholders.

Lead the AI Quality engineering team while remaining hands-on building evaluation infrastructure, observability tooling, diagnostic systems, datasets, annotation workflows, and CI/CD pipelines for production AI agents. Run experiments across prompts, models, routing, caching, and agent harnesses to improve quality, latency, and cost. Partner with AI Core engineering and manage technical direction and team priorities.

Leads Growth Marketing and owns enterprise pipeline across demand capture and demand creation motions. Builds integrated, account-based growth programs, aligns Marketing, Sales, Alliances, Customer, and Revenue Operations, and manages BDR, digital advertising, demand generation, analytics, operations, and AI enablement teams. Establishes operating systems, measurement frameworks, and performance reviews while optimizing investment, conversion, pipeline quality, and revenue outcomes. Develops leaders and scales a commercially accountable growth organization in a complex enterprise SaaS environment.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Leads the design, integration, and delivery of production-grade AI, generative AI, agentic AI, and MLOps solutions for clients. Serves as technical lead, translates requirements into scalable architectures, mentors engineers, manages technical risks and timelines, supports sales proposals, and presents recommendations to stakeholders. Responsibilities include application integration, security, observability, evaluation, model serving, documentation, testing, and operational readiness.

Serve as a pre-sales SAP and accounting subject matter expert, advising finance stakeholders on integrations, automation, data structures, and month-end close workflows. Partner with sales, solutions consulting, product, and engineering teams to demonstrate business value, support proof-of-concepts, develop integration environments, answer technical questions, and translate complex SAP connectivity concepts into business-friendly guidance. The role requires strong accounting knowledge, SAP expertise, customer communication skills, and up to 25% travel.

Manages customer, partner, and internal stakeholder relationships throughout BlackLine implementation projects. Responsibilities include developing delivery strategies, project plans, budgets, timelines, resource plans, success criteria, status reporting, risk mitigation, scope management, financial tracking, escalations, and team leadership. The role also supports presales activities and identifies upsell opportunities.

Lead strategic and operational improvements across global travel operations and service teams. Partner with product, engineering, and leadership to prioritize support-product enhancements, improve agent tooling, drive contact deflection, and deliver customer experience improvements. Manage cross-functional programs including acquisitions, supply processes, third-party support, change management, and process optimization. Use analytics to assess impact, establish operating processes, and support global execution across teams and regions.

Executes and manages trades for separately managed, unified managed, and model-only accounts. Responsibilities include generating block trade orders, rebalancing accounts for maintenance requests, communicating model changes, coordinating sponsor connectivity, reviewing executions, reconciling trades, and maintaining operational controls. The role also identifies process improvements and supports client service-level agreements. Candidates need a related bachelor's degree, 1–3+ years in SMA, UMA, or wealth management, strong analytical skills, and Microsoft Office proficiency.

Own analytical projects supporting revenue, profitability, and operational performance for the insurance business. Analyze funnels, campaigns, conversions, costs, and trends; build SQL queries and Looker dashboards; automate reporting with Python; define KPIs; validate data; and present actionable recommendations to stakeholders and leadership.