Top Tech Jobs & Startup Jobs in Cleveland, OH

Leads tax notice resolution operations while maintaining an active caseload of complex federal, state, and local payroll tax issues. Provides technical guidance, manages queue priorities, researches filings and payments, coordinates with tax agencies and customers, supports quality assurance, and coaches specialists. Identifies recurring issues and process gaps, contributes to documentation and improvements, and ensures accurate, timely, compliant case resolution.

Leads the marketing organization’s operating engine, including strategic planning, OKR tracking, budgeting, cross-functional programs, team development, marketing operations, and performance measurement. Partners with executives and teams across Marketing, Sales, and Product to align priorities, improve processes, manage resources, and deliver integrated campaigns, events, launches, and go-to-market initiatives on time and within budget.

Leads new process and product introductions from pre-production through manufacturing qualification and full implementation. Manages schedules, budgets, downtime, ramp plans, qualification scorecards, risks, testing, and cross-functional coordination. Champions programs through the change management system, leads task forces, communicates status to stakeholders and senior leadership, and resolves project, scheduling, and budget challenges. Requires knowledge of manufacturing processes, throughput, cycle time, ramp calculations, and financial tracking.

Lead complex enterprise solution sales for Twilio’s communications platform across regulated financial services and fintech accounts. Manage named accounts, revenue quotas, upsell and cross-sell opportunities, consultative sales cycles, executive relationships, contracts, forecasts, and pipelines. Partner with Product, Finance, Legal, Engineering, and Operations to design solutions, build territory strategies, and drive adoption across Twilio’s messaging, voice, email, identity, Segment, and Flex offerings.

Build and validate new customer-facing businesses from discovery through launch and expansion. Partner with Sales, customers, Engineering, Design, Operations, and Client Success to identify opportunities, prototype AI-powered solutions, test pricing and demand, and turn validated concepts into scalable enterprise products. Own customer adoption, product quality, commercial positioning, implementation, and business outcomes including revenue, efficiency, and margin.

Leads product strategy, discovery, product operations, and investment allocation across four outcome-funded enterprise SaaS product trios. Advises executives, establishes continuous discovery practices, aligns product, design, and engineering, develops product leaders, and guides AI, data, supplier risk, and procure-to-pay offerings. The role also manages portfolio prioritization, product analytics, customer insight, India product expansion, and transformation toward an empowered product operating model.

Manages and expands strategic client accounts, protecting existing revenue while introducing eDiscovery, managed review, consulting, and staffing services. Builds executive relationships, identifies account whitespace, coordinates internal resources across regions, resolves escalations, supports business reviews and events, analyzes revenue trends, prepares forecasts, and maintains Salesforce account records. Requires legal-industry sales or account management experience and travel up to 25%.

Own and evolve Salesforce, Salesforce CPQ, integrations, and the broader revenue technology ecosystem. Configure workflows, manage users and data quality, administer quote-to-cash processes, maintain integrations, and support scalable revenue operations. Partner with Sales, Finance, Legal, and Client Success to deliver system improvements, documentation, training, automation, and user enablement while ensuring data governance, security, and platform reliability.

Manage a personal pipeline of real estate investment leads, contact property owners, and schedule appointments for Account Managers. The role requires meeting call-setting and closing targets, monitoring origination pipeline activity, and contributing feedback on data mining, CRM design, marketing, and product initiatives. Candidates need call-center sales experience, strong communication and rapport-building skills, familiarity with IRR and NPV, and some college or equivalent experience.

Own a portfolio of SaaS client accounts as a revenue strategist and technical success partner. Lead onboarding, business reviews, retention, escalations, and budget-growth conversations. Analyze attribution, PMS, Meta, and GA4 data to produce ROI recommendations and client reports. Diagnose tracking, ad feed, and integration issues with product and engineering teams. Build demand plans, scalable playbooks, reporting frameworks, and client success stories while supporting expansions, referrals, and case studies.