Top Tech Jobs & Startup Jobs in Cleveland, OH

Owns net-new revenue as a quota-carrying individual contributor. The Sales Director develops pipeline through prospecting, referrals, partnerships, events, and inbound leads; leads consultative sales cycles; manages complex proposals, RFPs, negotiations, and contracts; builds senior buyer relationships; sells integrated data, research, media, technology, and measurement solutions; maintains CRM forecasts; and coordinates internal teams through successful client handoffs.

Supports and maintains enterprise customer web integrations using Smartling’s web proxy solution. Owns technical tickets, troubleshoots browser and network issues, leads customer workshops, creates diagnostic scripts and tooling, manages production configuration changes, and collaborates with Engineering on product fixes. The role requires strong web technologies, debugging, communication, and customer-facing technical consulting skills.

Owns donor engagement communications, cultivation and stewardship events, fundraising collateral, annual reports, and seasonal giving campaigns. Develops visual and narrative assets, manages event and campaign execution, maintains editorial and asset libraries, and builds AI-enabled workflows. Partners with fundraisers, marketing, executive leadership, designers, and external PR teams to strengthen donor engagement and fundraising outcomes. Uses campaign, event, and donor data to improve performance.

Own a US enterprise sales territory focused on landing net-new logos among companies with 1,000–10,000 employees. Build outbound pipeline, run full-cycle deals, lead MEDDPICC-based discovery, collaborate with Solutions Architects on technical evaluations, and engage data and AI executives. The role also contributes customer insights to Product and Marketing, develops segment strategy and sales collateral, and helps build the growing enterprise sales team.

Build and operate Dragos’s web application, GraphQL and gRPC APIs, and client SDKs. Develop React and TypeScript features, design versioned API contracts, maintain Python, TypeScript, and Go SDKs, and collaborate with Product, Design, and backend engineering. Improve performance, accessibility, observability, security, testing, and code quality while supporting security data at scale.

Manage strategic customer accounts through onboarding, implementation, data feed configuration, stakeholder engagement, reporting, and ongoing success initiatives. Serve as a strategic advisor and escalation point, analyze performance data, advocate for customer needs, improve processes, and coordinate with Sales, Product, Engineering, and Support to drive measurable outcomes.

Designs and deploys AI-powered features and scalable AI/ML services across SaaS products. Responsibilities include translating business problems into AI solutions, integrating large language models, preparing data, evaluating model performance, writing Python, building secure deployment infrastructure, and collaborating with product, data, and cloud operations teams. The role requires production AI/ML experience, scalable data infrastructure expertise, AWS familiarity, and modern DevOps practices.

Own the full enterprise sales cycle for TigerConnect’s clinical collaboration platform across large healthcare systems and IDNs. Develop executive relationships, territory strategies, and high-value pipelines; lead consultative demonstrations, business cases, negotiations, and contract closes. Navigate complex buying committees and partner cross-functionally with internal teams. Forecast opportunities, maintain CRM accuracy, and communicate platform value across clinical, operational, technical, and executive stakeholders.

Leads Care Managers and Care Specialists, ensuring high-quality, consistent user support. Responsibilities include setting expectations, coaching, reviewing call and chat quality, managing escalations, analyzing performance data, improving workflows, supporting training and onboarding, and representing frontline needs cross-functionally. The role also handles select complex user cases and promotes a culture of empathy, accountability, inclusion, and continuous improvement.

Serve as a pre-sales SAP and accounting subject matter expert, advising finance stakeholders on integrations, automation, data structures, and month-end close workflows. Partner with sales, solutions consulting, product, and engineering teams to demonstrate business value, support proof-of-concepts, develop integration environments, answer technical questions, and translate complex SAP connectivity concepts into business-friendly guidance. The role requires strong accounting knowledge, SAP expertise, customer communication skills, and up to 25% travel.