Top Tech Jobs & Startup Jobs in Cleveland, OH

Provides post-sales technical support for Telestream’s DIVA content management and video archive platform. Troubleshoots software, databases, storage, tape libraries, cloud systems, networks, integrations, and media workflows across Windows and Linux environments. Manages customer cases, SLAs, escalations, documentation, and engineering collaboration using Salesforce, Jira, and Confluence. Participates in global on-call support and contributes to knowledge-base content and customer advocacy.

Leads complex IT business systems initiatives from requirements gathering through implementation, testing, production support, and issue resolution. Serves as a functional and technical lead, develops business processes and capability roadmaps, documents system requirements, supports architecture and integration planning, oversees user acceptance testing, and facilitates stakeholder communication. May act as product owner, provide training, and mentor other analysts. Preferred experience includes Agile methodology, healthcare, payment processing, Stripe, and PCI DSS.

Supports actuarial leadership by managing team work and producing independent analyses. Responsibilities include pricing, trend analytics, gross margin and financial reporting across ACA, Medicare, Group, reserves, and segment functions. Participates in cross-functional workgroups and an actuarial rotation program. Requires health insurance experience, active ASA designation, and proficiency in Excel, SAS, and SQL; FSA, pricing or reserving experience, and people or project management experience are preferred.

Leads global SAP ERP supply chain solution architecture, roadmap development, integrations, and Level 3 production support. Manages a distributed technical team, oversees SAP S/4HANA, BTP, Ariba, supplier collaboration, AI/ML, analytics, and enterprise integrations. Partners with business and executive stakeholders to translate strategy into scalable technology plans, manages delivery budgets and schedules, supports implementations, and drives continuous improvement across global ERP operations.

Supports implementation and operation of data access controls in a Databricks Lakehouse environment. Manages Unity Catalog permissions, tagging, masking, filtering, and security controls as code with Terraform. Partners with data engineers, administrators, and platform teams to align access controls, support audits, document access models, and guide engineers on tagging and access requests.

Own new customer acquisition across large healthcare organizations, from strategic account planning and executive prospecting through business-case development, negotiation, and contract signature. Build C-suite relationships, generate qualified pipeline, lead complex seven-figure SaaS and data sales, apply Challenger and MEDDPICC methodologies, maintain accurate forecasts, and collaborate with Marketing, Product, Engineering, Implementation, and Customer Success.

Designs and manages CI/CD pipelines, develops Terraform-based Infrastructure as Code, integrates AWS and Azure services, and maintains cloud and on-premises infrastructure. The role automates development processes, monitors system performance, ensures compliance and security, conducts production root cause analysis, and collaborates with development teams on software integration. Responsibilities also include managing Kubernetes, source control, observability, networking, and cloud operations tools.

Own product enablement strategy across GoGuardian’s portfolio for sales and Customer Success teams. Translate product roadmaps and launches into training, certifications, resources, and seller-readiness programs. Partner with Product Marketing, Product, and sales leaders; deliver live and asynchronous learning; maintain Highspot content; and use Clari, Salesforce, and related analytics to measure knowledge gaps, seller confidence, and conversation quality. This senior individual contributor role also manages enablement projects, stakeholders, and continuous improvement.

Own enterprise sales across Intelligence Community accounts, managing pipeline, evaluations, procurement, pilots, and complex multi-stakeholder deals. Build relationships with federal technology leaders, systems integrators, resellers, and contracting officers. Lead technically credible discussions on AI, CI/CD, DevSecOps, cloud, on-premises, and classified deployments. Develop account plans, forecasts, national security channels, customer adoption strategies, expansions, and renewals while helping establish Factory’s federal practice.

Own Federal Civilian agency accounts and lead complex enterprise sales cycles from pipeline development through procurement and close. Build executive relationships, navigate GSA Schedules, BPAs, IDIQs, and reseller channels, and articulate AI-driven software development solutions across cloud, on-premises, and air-gapped environments. Partner with product, engineering, security, and sales leadership to address FedRAMP, ATO, and data-governance requirements, develop federal partnerships, drive renewals and expansions, and establish Factory’s federal practice.

Owns government capture from opportunity identification through contract award, with primary responsibility for converting an Air Force SBIR Phase II into Phase III and follow-on production contracts. Leads pursuit qualification, bid/no-bid decisions, proposal development, pricing input, teaming, compliance, pipeline management, and engineering requirement translation. Requires deep DoD capture experience, proven SBIR or production-contract wins, and 25–40% travel.

Designs, administers, secures, and modernizes hybrid infrastructure across Windows Server, identity platforms, VMware, AWS, and endpoint systems. Serves as a senior escalation point for complex incidents, leads major incident response and root-cause remediation, and drives automation, compliance, vulnerability management, and operational standardization. The role also supports infrastructure architecture, audit remediation, documentation, cross-functional collaboration, and mentoring while participating in an on-call rotation.

Build and maintain relationships with physicians and practice staff to drive referrals to Stance Health. Conduct in-person and virtual visits, onboard practices, map workflows, track outreach and referrals in CRM, resolve provider issues, and share field insights to improve growth and operations. Represent the company at local events and ensure compliance with healthcare regulations.