Top Customer Success Jobs in Cincinnati, OH
The Manager, Customer Growth will be responsible for managing a remote team of Account Managers, achieving net revenue retention targets, sales expansion, and cross sell/upsell targets. They will collaborate with leaders across Customer Success, Sales, and Product to ensure client renewal and expansion. The role involves using SFDC for team management, maintaining best practices, and active engagement in sales cycles.
Leading a global team of 50+ engineers in setting strategy, goals, and execution roadmap for the Customer Support Technology Platform at Atlassian. Responsible for company goals delivery, collaboration with product teams, and enterprise-level delivery in expanding market.
Client Partner role at Roblox focusing on developing revenue opportunities and partnerships for the CPG vertical. Responsibilities include delivering sales targets, guiding marketing conversations, building growth strategies, and managing relationships with clients and agencies.
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Supporting Hotjar users through Zendesk, troubleshooting customer websites, updating knowledge base, collaborating with other departments, and contributing to department initiatives.
Customer Success Manager role at Contentsquare, responsible for onboarding and nurturing customers, improving customer activation and engagement, and driving value for mid-market accounts. Must have experience with SaaS products and mid-market customers, as well as technical skills in HTML, CSS, and Javascript.
As a Client Retention Specialist at Beyond Finance, the primary responsibility is to educate and assist clients facing financial hardship and exploring debt-free options. Responsibilities include educating clients, empathizing, analyzing financial situations, retaining clients, and achieving retention goals. The role requires providing top-notch customer service and meeting or exceeding retention targets.
Seeking a Customer Success Manager to ensure positive customer health and retention by onboarding customers, developing communication cadence, and implementing effective account planning strategies. Responsible for driving customer adoption and value realization of the Smartling platform. Minimum 3 years of B2B customer success experience required.
As a Customer Success Manager, Mid Market at Deputy, you will manage the success for a portfolio of high-growth mid-market customers by enabling them to achieve desired business outcomes and building strong relationships with the Deputy platform. Responsibilities include preventing churn, driving adoption, and advocating for customers internally to improve satisfaction.
The Compliance Support Specialist will provide support for escalated issues related to labor laws and fair work legislation. They will collect and interpret data, analyze results, and ensure compliance within Deputy's software. The role requires troubleshooting skills, attention to detail, and the ability to work efficiently with minimal supervision.
Seeking an experienced Claims Specialist to improve billing operations in the mental healthcare landscape. Responsibilities include researching and finding solutions to denied claims, working with insurance carriers, drafting appeals, and ensuring accurate patient data.
Oversee the peer review framework at Grow Therapy, lead a team of contracted therapist and NP chart auditors, and ensure compliance with payor audits in outpatient behavioral health setting.
Reliability Success Manager role at Augury focusing on driving customer growth, retention, and expansion for machine health solutions. Responsibilities include developing relationships with technical project leads, collaborating with cross-functional teams, and ensuring fast time to first value for facilities.
The Enterprise Customer Success Manager at Workiva focuses on customer happiness, growth, and maximizing the use of the company's solutions. Responsibilities include building relationships, generating leads, identifying opportunities for customer consultation, facilitating training, and ensuring customer satisfaction. The role requires strong project management skills and a deep understanding of customer needs.
Top Companies in Cincinnati, OH Hiring Customer Success Roles
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