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Top Customer Success Jobs in Cincinnati, OH

947+ Job Results
10 Days Ago
Cincinnati, OH
Remote
163 Employees
175K Annually
5-7 Years of Experience
163 Employees
175K Annually
5-7 Years of Experience
Cloud • Information Technology
As an Oracle Cloud Adoption Advisor, you will strengthen client relationships, ensuring successful implementation of Oracle Cloud applications. You will help clients optimize their business processes, develop strategic roadmaps, and lead project management efforts while mentoring a team and facilitating workshops for smooth adoption.
10 Days Ago
Cincinnati, OH
Remote
160 Employees
110K-125K Annually
5-7 Years of Experience
160 Employees
110K-125K Annually
5-7 Years of Experience
Greentech • Internet of Things • Software • Energy
As a Senior Client Success Manager, you will manage client relationships, oversee the launch of programs, and help clients achieve their goals while ensuring seamless operations. You will communicate effectively with clients and internal stakeholders, analyze program results, and serve as a product expert.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+29 More
10 Days Ago
Cincinnati, OH
Remote
439 Employees
3-5 Years of Experience
439 Employees
3-5 Years of Experience
Software • Energy
As a Client Success Manager, you will support client onboarding and account management processes, ensuring satisfaction through effective project planning and communication. Your role involves collaborating with project managers, tracking program initiatives, and coordinating resources to meet client needs and project deadlines. You'll conduct satisfaction assessments to identify areas for improvement and assist with presentations and proposals.
10 Days Ago
Cincinnati, OH
Remote
245 Employees
100K-140K Annually
3-5 Years of Experience
245 Employees
100K-140K Annually
3-5 Years of Experience
Software
As a Customer Success Manager, you will manage a diverse customer portfolio, drive customer success, and partner with clients to achieve their business outcomes using Zip's platform. You'll act as a trusted advisor, maintain customer engagement, and work closely with product and engineering to ensure customer satisfaction.
11 Days Ago
Cincinnati, OH
Remote
60 Employees
1-3 Years of Experience
60 Employees
1-3 Years of Experience
eCommerce • Marketing Tech • Software
As a Software Onboarding Specialist, you will manage the onboarding of new customers to the Okendo platform, acting as the main point of contact to ensure successful launches. You'll collaborate with various teams, guide customers through consultations and demos, and help them achieve their business goals using Okendo's marketing solutions.
11 Days Ago
Cincinnati, OH
Remote
1,233 Employees
175K-210K Annually
7+ Years of Experience
1,233 Employees
175K-210K Annually
7+ Years of Experience
Edtech • Information Technology
As Senior Director of Customer Experience Operations, you will lead and streamline operations within the Customer Experience organization, overseeing initiatives in Customer Success Management, Professional Services, and more. Responsibilities include team leadership, cross-functional collaboration, operational management, and data analytics to enhance customer satisfaction and organizational metrics.
Top Benefits:
401-K
Company Equity
Company Outings
+17 More
11 Days Ago
Cincinnati, OH
Remote
23 Employees
1-3 Years of Experience
23 Employees
1-3 Years of Experience
Blockchain • Cryptocurrency • Web3
The Protocol Specialist identifies new opportunities within cryptocurrency, collaborates with engineering teams to ship projects, researches protocols, and engages with communities. They play a key role in supporting institutions and ensuring a good experience with newer networks and digital assets.
Top Benefits:
Company Equity
Company Outings
Continuing Education Stipend
+25 More
11 Days Ago
Cincinnati, OH
Remote
88 Employees
1-3 Years of Experience
88 Employees
1-3 Years of Experience
Legal Tech • Software
Client Experience Specialist at One Legal, responsible for addressing and resolving client inquiries, maintaining client records, advocating for clients, and driving operational excellence. Key responsibilities include leading clients through platforms, collaborating with managers, and ensuring exceptional client service. Requirements include 2+ years in Customer Support, CRM systems experience, and SaaS knowledge. Compensation details not provided.
11 Days Ago
Cincinnati, OH
Remote
242 Employees
5-7 Years of Experience
242 Employees
5-7 Years of Experience
Information Technology
The Contracts Specialist will manage and administer government contracts and subcontracts, oversee financial reporting and compliance, and aid in contract proposal and review processes. Responsibilities include documentation management, financial analysis, and contract compliance oversight.
11 Days Ago
Cincinnati, OH
Remote
105 Employees
5-7 Years of Experience
105 Employees
5-7 Years of Experience
Healthtech • Insurance • Mobile • Software • Financial Services
The Client Success Manager will manage complex Enterprise Partnerships, overseeing the implementation of new partners and ensuring operational support through effective project management. Responsibilities include setting expectations, creating governance structures, tracking partner success metrics, and fostering strong relationships with partner organizations to enhance retention and satisfaction.
Top Benefits:
401-K
Adoption Assistance
Commuter Benefits
+50 More
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