Top Customer Success Jobs in Charlotte, NC
As a Client Representative, you'll connect donors to causes, enhancing brand visibility through in-person presentations and maintaining communication between clients and the public. You'll also manage schedules and resolve issues to improve donor experiences, all while fostering positive relationships.
The Customer Service Representative at Everlight Solar is responsible for handling incoming calls, building relationships with customers, delivering accurate information, managing complaints, and maintaining records. This entry-level role requires strong communication skills and the ability to operate in a fast-paced environment, with some evening and weekend availability.
The Desktop Support Specialist provides technical assistance and support to end-users, troubleshooting hardware, software, and network issues while delivering excellent customer service. Responsibilities include incident management, software and hardware maintenance, user training, and IT documentation, as well as collaboration with other IT teams.
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As a Bilingual Communication Specialist, you will handle sensitive information from inbound calls related to workplace concerns. You'll create exceptional customer experiences, guide reporters through interviews, maintain confidentiality, and support departmental projects while demonstrating outstanding customer service skills.
The Regional Client Manager will execute sales and marketing strategies for assigned clients, serving as the key contact for regional sales managers. Responsibilities include building client relationships, collaborating with local market leaders on sales plans, analyzing sales data, participating in market events, and adjusting strategies based on industry trends.
The Operations Reconciliation Specialist reconciles various processes performed by the outsourcing team, ensuring accuracy and resolving exceptions. Responsibilities include performing daily and monthly reconciliations, creating reports, and ensuring compliance with established duties. This part-time role requires strong analytical skills and collaboration with the team to meet deadlines.
The Client Success Specialist will manage relationships with home service provider partners, ensuring their satisfaction and success on the platform. Responsibilities include onboarding, monitoring performance metrics, collaborating with teams, conducting regular check-ins, and driving revenue growth through upselling and contract renewals.
The Senior Associate in the Global Client Group is responsible for managing relationships and supporting business development efforts for financial advisors. This includes articulating investment principles, educating clients about portfolio solutions, and delivering presentations. The role involves collaborating with a team to meet client needs and requires strong relationship-building skills.
Zowie is seeking self-driven and ambitious individuals to join its growing team. The company focuses on enhancing customer service through AI, providing rapid support and driving customer loyalty for leading ecommerce brands. Candidates are encouraged to share their areas of interest for potential roles that align with their skills.
The Field Specialist role involves supporting Precision Agronomists and research teams through soil sampling, field scouting, data management, and assisting in grower relationships. The position prioritizes learning and personal development in precision agriculture and agronomy, with opportunities for participating in independent study and training.
Top Companies in Charlotte, NC Hiring Customer Success Roles
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