Top Tech Jobs & Startup Jobs in Charlotte, NC

Serve as the primary account contact for Mid-Market customers to drive activation, adoption, and expansion. Identify and close upsell/cross-sell opportunities, run product enablement and business review meetings, maintain detailed account plans and a 3x pipeline, meet monthly revenue targets, collaborate cross-functionally, and manage customer situations to resolution.

Lead the roadmap and execution for Enterprise API and component platform squads, own Partner SDK, Developer Portal, and Component Library strategy. Mentor PMs, establish operating rhythms, ensure API/versioning/deprecation policies, documentation, audit logging, and SLA monitoring, and drive cross-functional alignment to deliver enterprise-grade integrations.

Serve as Riot's primary electrical technical authority for hyperscale data centers: own electrical design standards and Basis of Design, review and approve designs and studies (arc flash, short circuit, coordination), define requirements for UPS/generators/switchgear, manage consultants and vendors, support commissioning and constructability, drive risk mitigation and continuous improvement, and provide executive summaries of technical decisions.

Own and build Hebbia's APAC sales presence from Singapore: manage full enterprise sales cycles, develop relationships with institutional investors, shape regional GTM strategy, represent the product at events, and hire a regional team.

Lead development of an insight-driven CX QA program—design rubrics, configure AI-QA tools, build automation, analyze conversation data, surface root causes, produce actionable reports, and partner with operations, BPOs, and enablement to improve agent performance and customer experience.

Lead editorial strategy and the company blog to drive top-of-funnel growth. Pitch, write, and edit product-focused content; build and manage an editorial roadmap and calendar; collaborate with Product Marketing, Growth, and Product teams; optimize content for search and AI/LLM answers (GEO); coordinate contributors and approvals; use performance data to inform and optimize content.

Sell Qualtrics XM to Financial Services clients, drive net-new revenue and account expansion, manage full sales cycle from prospecting to close, build territory plans and forecasts, and engage C-suite and senior stakeholders while meeting quota and developing sales skills.

Architect and govern Azure-based off-platform services and integrations. Define integration patterns, APIs, event-driven systems, multi-tenant SaaS standards, and AI-first guardrails. Provide technical leadership, mentor teams, and align platform architecture with product strategy to scale secure, extensible enterprise integrations.

Lead enterprise and hybrid cloud architecture strategy and governance. Define reference architectures, hybrid cloud roadmaps, and guardrails. Guide Nutanix private cloud integration, evaluate Azure/AWS/GCP services, enable self-service platforms, mentor architects and engineers, and support executive decision-making to deliver secure, resilient, and scalable platform solutions.

Provide advanced end-user technical support and act as an escalation point. Administer IT infrastructure (user accounts, access control), onboard new hires, manage assets, document processes, train users and junior staff, lead small-medium IT projects, and improve IT support processes across macOS and Windows environments.