Top Tech Jobs & Startup Jobs in Charlotte, NC

Own renewal and expansion for a portfolio of US and European enterprise accounts. Drive module expansion through discovery-to-demo, build multi-threaded relationships with economic buyers and executive sponsors, identify and remediate at-risk accounts, lead commercial reviews tying platform value to outcomes, and relay competitive and market intelligence to the commercial team.

Embed with customer teams to assess, design, and implement digital engineering solutions using CAD/CFD/FEM and software development best practices. Provide technical support, training, and documentation, develop and integrate software solutions, and report progress to internal teams while traveling up to 50% to customer sites.

Design, build, and maintain backend services for identity, access control, secure content sharing, and data access on the data platform. Contribute to Dgraph internals and Data Studio tooling, collaborate with platform and infra teams, drive permissions and secure-sharing architecture, and write well-tested Go and Python code focusing on reliability, security, and performance.

Support delivery of scalable Variable Operations solutions: gather and analyze requirements, document processes, assist configuration and testing, create user documentation and training materials, track project milestones, and perform basic data analysis to ensure successful implementation.

Monitor, triage, and investigate security alerts across endpoints, network, cloud, and identity. Execute incident response playbooks for analysis, containment, remediation, and reporting. Perform threat hunting, leverage threat intelligence, tune detections with Security Engineering, and support 24/7 on-call rotations and escalation processes. Contribute to playbook and detection improvements.

Lead and develop a global benefits team and own strategy, design, governance, and operations for health, retirement, leave, and wellbeing across 40+ countries. Manage open enrollment, compliance, vendor relationships, budgeting, analytics, HRIS integrations, and deliver AI-driven improvements to benefits operations and employee experience.

Lead threat detection, investigate and respond to security incidents, reverse-engineer malware, build detections and automations, perform intrusion and log analysis across on‑prem and cloud environments, mentor analysts, and improve security tooling and processes.

Serve as a strategic partner to social good customers to drive adoption of Blackbaud/YourCause cloud solutions. Build executive relationships, develop success plans, monitor customer health, protect recurring revenue, support renewals, identify expansion opportunities with sales, and foster advocacy through best practices, training, and events.

Lead and oversee end-to-end project management for flagship accounts, managing budgets, schedules, vendor relations and cross-functional teams. Mentor producers/project managers, optimize resource planning and processes, troubleshoot production roadblocks, support pitches/RFPs, and ensure high-quality, on-time deliverables.

Build and maintain Mapboxs cloud-native infrastructure and GitOps deployment platforms on AWS. Work with Terraform/Terragrunt and legacy CloudFormation/CDK, migrate services to EKS/ArgoCD, architect centralized GitHub Actions CI, configure observability (Datadog/CloudWatch), provide on-call SRE support, document designs, and lead platform strategy and developer experience improvements.

Lead client engagements to drive engineering transformation by combining deep technical judgment, data-driven analysis, coaching of managers and executives, and actionable roadmaps for platform, DevOps, and AI-era engineering practices.

The Technical Account Manager collaborates with clients and internal teams to ensure customer satisfaction, drive product enhancements, and facilitate technical support for assigned accounts.