Legal protects 90% of enterprise value. In most organisations, it’s still slow, expensive, and stretched impossibly thin — one lawyer for every 500 employees. Nine out of ten legal tasks go unsupported.
Plexus is the Legal Operating System for the modern enterprise. We help in-house legal teams automate and scale legal work across the business — faster, with less cost, and less risk.
We’re trusted by Coca-Cola, Nike, L’Oréal, PepsiCo, Woolworths, and Asahi. Our clients report 65% productivity gains.
We’re not a law firm. We’re not a traditional software company. We’re building something new — and we’re not done yet.
The Role
Plexus has a growing portfolio of US and European enterprise accounts that need a commercially sharp operator to own them end-to-end.
This is not a service role. It is a revenue role — deepening relationships, driving expansion into new modules, and securing renewals across complex, multi-stakeholder accounts.
This is a remote position. The person who thrives here is self-directed, commercially hungry, and finds a way without waiting to be unblocked.
What You’ll Do
- Own renewal and expansion performance across a defined portfolio of US and European accounts
Drive module expansion using a structured discovery-to-demo process
Build multi-threaded relationships in every key account — economic buyer, day-to-day contact, and executive sponsor
Identify and action at-risk accounts early
Lead commercial reviews that connect platform value to customer outcomes
Deliver competitive and market intelligence back to the Commercial team
What We’re Looking For
Proven commercial track record — you’ve owned renewals, run expansion motions, and navigated negotiations
Commercially accountable — you take genuine ownership of your portfolio’s performance
Executive presence — comfortable at GC and C-suite level, invited into strategic conversations
Self-directed — comfortable operating remotely and autonomously
SaaS or professional services background in Account Management or a commercial role
Structured sales methodology training — Challenger, MEDDIC, or equivalent
Experience with senior legal, procurement, or digital stakeholders in complex enterprise accounts
Genuinely curious about AI and already using it to create leverage — whether self-initiated or employer-supported
Non-negotiables
Ideal but flexible
Why Plexus
- A portfolio of genuinely complex enterprise accounts — not transactional renewals
Module expansion is the core challenge — real consultative selling, not order-taking
AI tooling and automation so you spend time on revenue, not administration
A commercial leadership path for the person who performs — the timeline isn’t rigid, but the intent is real
A culture that rewards ownership and straight communication
Skills Required
- Proven commercial track record owning renewals, running expansion motions, and negotiating
- Commercial ownership and accountability for portfolio performance
- Executive presence and comfort engaging GC and C-suite level stakeholders
- Self-directed and comfortable operating remotely and autonomously
- Background in SaaS or professional services in Account Management or commercial roles
- Structured sales methodology training (Challenger, MEDDIC, or equivalent)
- Experience with senior legal, procurement, or digital stakeholders in complex enterprise accounts
- Curiosity about AI and experience using AI tooling to create leverage
What We Do
Plexus is on a mission to transform legal value. Through advanced technology Plexus powers the world’s leading organisations, enabling legal teams to deliver more with less, and freeing lawyers to focus on higher value strategic work. Founded in Melbourne in 2011, Plexus now has an international footprint with offices in Sydney, London and Washington DC. The business has been profiled as a case study in the disruption of the professional services industry by HBR, INSEAD, ACU, and RMIT, and their thought leadership can often be found published in the AFR, Sydney Morning Herald, ALB, Lawyers Weekly and The Age. Plexus launched the world’s first legal operating system in 2016, and already it’s being used by in-house legal teams at over 200 of the world’s largest organisations including L’Oreal, Samsung, Woolworths, Spotify, General Mills, Coca Cola and General Motors. Plexus gives in-house legal teams the tools they need to deliver faster, better and more cost-effective legal support. It enables them to manage risk at speed and reduces external spend while increasing client satisfaction and employee engagement. Get in touch to find out why more GCs are partnering with Plexus to transform their functions.
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