Top Tech Jobs & Startup Jobs in Charlotte, NC

Maintain employee records, HRIS data, PTO administration, I-9 compliance, onboarding, offboarding, and personnel-file audits. Respond to employee questions, prepare workforce reports, support engagement initiatives, and improve People workflows using AI and other tools. The role requires confidentiality, strong organization, attention to detail, sound judgment, and adaptability in a rapidly growing company.

Manages sales and services operations for Implementation, Installation, and Customer Education teams. Improves workflows, customer onboarding, resource allocation, and performance through data-driven analysis. Partners with Sales, Support, Product, and leadership on strategic projects, forecasting, territory alignment, QBRs, reporting, and Salesforce dashboards. Oversees recurring business processes, identifies inefficiencies, and provides operational guidance in a high-growth SaaS environment.

Manages multi-account projects delivering media dashboards, audience creation, tagging, pixel tracking, attribution, and reporting enhancements. Coordinates media, analytics, operations, sales, clients, and third-party vendors; maintains timelines, requirements, documentation, QA, and data integrity. Translates client reporting needs into dashboard specifications and oversees tracking implementation across digital media channels. Requires digital marketing and advertising agency experience, project management skills, and familiarity with tagging, analytics, attribution, and dashboard platforms.

Deliver GitLab professional services for public sector customers, including installations, upgrades, migrations, training, and advisory engagements. Plan and execute deployments using infrastructure and configuration as code, provide technical guidance, manage multiple customer projects, and coordinate with project and engineering teams. The role also includes mentoring peers, improving delivery practices, supporting secure government environments, and traveling occasionally to SCIF sites.

Supports the sales organization by resolving operational issues, optimizing workflows, maintaining accurate sales data, and improving processes and automation. Partners with Revenue Operations, Finance, Legal, GTM Systems, and Engineering to resolve cross-functional issues. Responsibilities include financial reconciliation, data auditing, reporting, sales technology enhancements, workflow documentation, and practical use of AI tools such as Claude and Serval.

Lead DoD systems development programs using MBSE, SysML, Cameo, and digital engineering practices. Architect systems, guide teams through the systems engineering lifecycle, establish requirements traceability, customize and automate modeling tools, mentor engineers, and collaborate with software and domain experts. The role supports software-intensive, open-architecture systems across defense mission areas and requires an active Secret clearance with eligibility for Top Secret.

Design end-to-end provider tools that streamline therapist workflows, reduce administrative friction, and enable AI-enabled clinical decisions. Lead 0→1 product work, partner with Product, Engineering, Clinical, and Research, and deliver polished, accessible design systems and prototypes.

Provide advanced technical support for enterprise B2B SaaS customers, serving as an escalation point for complex integrations, compliance workflows, SSO/SCIM issues, APIs, and data synchronization. Partner with customers during onboarding and audit preparation, lead root cause analysis, manage escalations, collaborate with Product and Engineering, mentor support specialists, and improve documentation and support processes while meeting service-level and customer satisfaction targets.

Leads sales coaching and field enablement for insurance distribution teams. Builds competency models, coaching systems, learning pathways, onboarding programs, assessment frameworks, and actionable sales development content. Partners with Sales Enablement, Marketing, Product, and Distribution Leadership on launches and agency onboarding. Manages and scales a coaching team while using agent feedback, competitive insights, and field observations to improve representative performance. Requires 30–50% travel.

Manage and grow a regional portfolio of Acquia customers by driving retention, renewals, upsell and cross-sell opportunities. Responsibilities include onboarding, strategic account planning, quarterly business reviews, forecasting, pipeline development, escalation resolution, partner co-selling, and CRM/database maintenance. The role requires managing high-volume accounts, meeting quota and renewal goals, collaborating cross-functionally, and maintaining strong customer relationships.