Top Tech Jobs & Startup Jobs in Charlotte, NC

Provide compassionate inbound phone support to Medicaid dental members in a high-volume remote call center. Answer 40-60 calls daily, document interactions, research and escalate unresolved issues, collaborate with internal teams, maintain HIPAA confidentiality, and adapt to changing programs and business rules.

Lead and coordinate incident response to reduce frequency, duration, and impact of production issues. Drive incident communications, own action items, facilitate risk assessments and postmortems, analyze incident data and trends, and recommend/process improvements. Participate in on-call rotation and work assigned weekday shift hours to support organizational readiness and learning.

The Enterprise Account Executive will manage the entire sales process from lead generation to closing partnerships with healthcare organizations, refining sales strategies and ensuring customer success.

Conduct hands-on research into attacker techniques across OS, identity, cloud, and enterprise environments. Design and implement production-grade, adaptive attack emulations, architect decision-making logic, develop security-focused code, integrate findings into the platform, and mentor team members.

Lead and develop a cross-functional Client Success organization, build scalable processes (health scoring, segmentation, churn prevention), own retention/NRR targets, partner with Sales and Product, hire and coach CSMs, and report portfolio insights to executive leadership to improve client outcomes.

The Senior Product Designer will shape key product experiences at Future, designing user interactions, collaborating with teams, and applying AI to enhance the product experience.

Agency seeking freelance creative and strategy talent (copywriters, art directors, designers, editors, producers, brand strategists, data/insights, social/influencer strategists). Collaborate on consumer brand projects, produce concepts and content, use current platforms and AI, submit portfolio and preferred rate.

Monitor, triage, and investigate security alerts across endpoints, network, cloud, and identity. Execute incident response playbooks for analysis, containment, remediation, and reporting. Perform threat hunting, leverage threat intelligence, tune detections with Security Engineering, and support 24/7 on-call rotations and escalation processes. Contribute to playbook and detection improvements.

The Account Executive is responsible for expanding market footprint, managing full sales cycles, acquiring new customers, and meeting revenue quotas, primarily with CPG brands.

Lead presales engagements to design enterprise-wide, scalable IT architectures aligning customer business goals with Blue Mantis and OEM roadmaps. Drive technical proposals, RFP responses, and demonstrations while advising clients on cloud, security, networking, and compliance. Evangelize solutions publicly, mentor junior staff, and collaborate with sales, delivery, and partner teams to ensure successful implementations and growth.