Top Tech Jobs & Startup Jobs in Charlotte, NC

Plans and executes pressure vessel engineering projects from design through completion. Develops equipment specifications, datasheets, layouts, drawings, schematics, structural calculations, and bills of material while ensuring compliance with ASME VIII and other governing codes. Provides technical support to project management, manufacturing, aftermarket, vendors, customers, and field installations. Reviews designs, resolves engineering issues, supports product development, and may travel to customer or vendor sites.

Leads BPO sales strategy, enterprise client acquisition, strategic partnerships, solution development, market expansion, and revenue growth. Oversees sales team development, KPIs, budget allocation, cross-functional collaboration, and executive relationship management. Represents the company at industry events and drives customized outsourcing solutions for complex enterprise clients.

Pricing Analyst manages pricing activities throughout the RFP process, consolidates cost inputs, builds pricing models, analyzes market and financial data, and supports pricing strategy, negotiations, proposal compliance, and leadership approvals. The role collaborates with sales, product, operations, finance, subcontractors, and executive stakeholders to improve margins, deal capture, win rates, and pricing processes for clean energy solutions.

Supports and improves internal IT systems, resolves escalated support tickets, administers SaaS and endpoint-management tools, manages user access, and strengthens security practices. The role also maintains documentation, supports compliance audits, trains help desk staff, and identifies opportunities to automate provisioning, deprovisioning, and other repetitive workflows. This remote role requires ownership of systems projects and up to 15 travel days annually.

Designs and oversees training programs that improve operational performance and change adoption. Conducts training needs assessments, identifies competency gaps, oversees SOPs and learning content, measures proficiency and post-training KPIs, and establishes feedback loops with operations, quality assurance, clients, and stakeholders. The role coordinates communication during client transitions and addresses workflow resistance in high-volume operational environments.

Handle inbound and outbound calls to close sales and retain customers, provide product information and accurate quotes, escalate and resolve issues, maintain product and process knowledge, follow schedules, and support customers through installation while meeting sales targets and delivering quality service.

Build and deploy AI agents, intelligent applications, scalable backend services, APIs, and full-stack solutions. Integrate large language models, AI services, data platforms, and external APIs into customer-focused products. Collaborate with engineering, product, and cross-functional teams while contributing to cloud-native applications, data pipelines, distributed systems, testing, deployment, and production operations.

Manages customer service call center operations, including staffing, scheduling, workflow, performance monitoring, reporting, process improvement, training, coaching, and team development. Leads initiatives to improve operational efficiency, patient acquisition and retention, and departmental performance. Ensures compliance with Medicare, Medicaid, HIPAA, insurance requirements, company policies, and performance standards while maintaining customer-focused service.

Draft, review, and negotiate SaaS, software licensing, privacy, vendor, and other commercial agreements. Advise Sales, Procurement, Finance, Product, Security, and other stakeholders on contract risks, data privacy, product launches, and business goals. Improve legal templates, playbooks, and workflows using AI-powered tools while supporting complex transactions and international commercial operations.

Build and maintain full-stack systems for a global monitoring application supporting federal partners and satellite data access. Responsibilities include designing scalable backend services and frontend applications, improving architecture and infrastructure, integrating complex customer requirements, and owning mission-system quality and availability. The role requires collaboration across teams throughout the engineering lifecycle and experience with cloud infrastructure, observability, geospatial data, and complex integrations.