Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage enterprise restaurant accounts from onboarding through long-term growth. Improve retention, educate clients using customized data-driven materials, identify expansion opportunities, mitigate churn risk, lead monthly business reviews, interpret account data, and collaborate with analytics, product, marketing, and operations teams to strengthen retailer relationships.

Conduct research, landscape analysis, due diligence, and financial reviews to identify nonprofit grant partners aligned with the foundation’s strategy. Prepare evidence-based recommendations for grant decisions, monitor AI and data-for-good trends, synthesize grant outcomes, and develop portfolio insights. The role also supports relationship management, cross-grantee collaboration, strategic learning, and systems that improve grantmaking effectiveness.

Own the CRM lifecycle strategy and campaign calendar across email, push, SMS, and in-app channels. Build personalized automated and ad-hoc campaigns, manage segmentation and testing, troubleshoot deployments, analyze performance, and present insights to stakeholders. Partner with Product, Design, Engineering, Data, and Brand to improve engagement, retention, onboarding, and reactivation.

Build and maintain cloud-native infrastructure, automate manual operations, develop Terraform modules and Helm charts, manage Kubernetes and service mesh configurations, monitor GCP databases and services, improve observability, maintain CI/CD pipelines, and use AI coding agents to enhance infrastructure development. Collaborate with engineering teams on instrumentation, architecture, capacity planning, scalability, reliability, security, and developer experience.

Own full-cycle, net-new enterprise sales for the MapQuest mapping platform. Build outbound pipeline across targeted verticals, sell location APIs and SDKs to technical executives, manage technical evaluations and proofs of concept, negotiate enterprise contracts, and close multi-year deals. Partner with Solutions Architecture, procurement, product, and company leadership while providing market feedback. This is a remote individual-contributor role with prospect and event travel.

Own a Tier 4 segment of approximately 100 customers through a scalable, proactive customer success model. Build onboarding, adoption, renewal, health-based, webinar, and office-hour programs using customer signals, automation, and AI. Identify expansion and churn risks, route accounts appropriately, communicate technical product capabilities clearly, and relay customer patterns to product and engineering. The role combines customer success, lifecycle marketing, operations, content creation, analytics, and commercial activities.

Analyzes account portfolio whitespace, pipeline, deal performance, campaign attribution, rep productivity, budgets, forecasts, and expenses. Builds models and executive reporting to improve revenue planning, forecast accuracy, and account management decisions. Partners with Account Management, Finance, Marketing, Contract Administration, and regional leaders; validates Salesforce data and translates complex findings into actionable recommendations.

Manage commercial print partners across performance, capacity, cost, and contract compliance. Run scorecards and business reviews, audit invoices and recover overcharges, forecast capacity, enforce print and postal standards, and coordinate corrective actions. The role also qualifies new partners, supports production rerouting, and builds AI- and SQL-driven automation for audits and reporting. It requires extensive collaboration across operations, logistics, Product, Engineering, Finance, and Supply Chain, with approximately half the time spent onsite at partner facilities.

Leads East Coast enterprise sales performance, coaching and developing quota-carrying sellers, managing complex multi-stakeholder deals, improving forecasting and pipeline discipline, recruiting talent, and driving regional go-to-market execution. Partners with senior executives and cross-functional teams to achieve predictable revenue growth across senior living and post-acute markets. Requires extensive enterprise B2B SaaS sales leadership experience, MEDDPICC expertise, and willingness to travel 40–50%.

The Channel Leader drives Zerigo Health's channel strategy through partner relationships, facilitating sales, managing account health, and ensuring growth.