Top Tech Jobs & Startup Jobs in Charlotte, NC

Manage full-cycle recruiting for media production, broadcast engineering, creative, and studio roles. Source and assess candidates, manage 10–15 requisitions, partner with hiring managers, provide market insights, deliver strong candidate experiences, negotiate offers, and support recruitment marketing and employer branding. The role requires staffing-agency experience and direct recruiting experience in media, broadcast, or creative industries.

The AI Product Manager is responsible for strategy and execution of AI solutions, managing product roadmaps, collaborating with teams, and improving AI performance through metrics and user feedback.

Owns customer management and revenue growth for the HELP developmental assessment product suite. Responsibilities include retaining and expanding existing accounts, migrating print customers to HELP Connect, developing new business, selling training and certification, managing pipelines and forecasts, attending industry events, and collaborating with Product, Marketing, and Learning teams. The role requires strong early childhood or early intervention expertise, consultative relationship management, commercial aptitude, and comfort supporting digital technology adoption.

The Director of Demand Generation and Integrated Marketing leads multi-channel campaigns spanning paid media, lifecycle marketing, content, web, social, events, and sales alignment. The role translates marketing strategy into execution, manages agency relationships, optimizes campaign performance, develops reporting and dashboards, and drives qualified leads, pipeline, and purchases. Responsibilities also include audience segmentation, funnel strategy, marketing technology, data quality, cross-functional coordination, and performance-based recommendations.

Set technical direction for Root’s AI platform, including infrastructure, tooling, shared services, governance, reliability, security, observability, and cost management. Lead cross-team initiatives, guide AI and LLM architecture decisions, establish operating standards, shape technical roadmaps, resolve complex tradeoffs, and mentor engineers and technical leaders across the organization.

Provide first-line client support for a futures brokerage and prediction-markets platform through Intercom, email, and tickets. Assist with account setup, verification, funding, withdrawals, platform navigation, market explanations, and troubleshooting. Document interactions, track compliance questions, escalate technical issues, and identify recurring client concerns for product and operations teams. Support clients accurately during high-volume live events while collaborating with compliance, risk, and operations.

Own digital advertising campaign fulfillment and publisher monetization across high-traffic websites. Optimize direct-sold, e-commerce, and programmatic campaigns, ad layouts, placements, yield, and partner integrations. Analyze performance metrics, run A/B tests, develop dashboards and documentation, collaborate with Product and Engineering, and present recommendations to leadership. The role requires strong programmatic advertising, analytics, project management, and partner relationship expertise.

Build and deploy AI agents, LLM workflows, and marketing automation systems for CRM and lifecycle campaigns. Automate Braze campaign development, segmentation, personalization, and pre-send QA. Create evaluation suites for brand voice, factual accuracy, and tone; maintain version-controlled prompts and agent definitions; integrate systems through APIs and MCP servers; train marketing users; and measure adoption, efficiency gains, and marketing KPI impact.

Leads accounts receivable, collections, credit risk, customer financing programs, and working capital initiatives. Oversees credit approvals, cash flow optimization, dispute resolution, performance reporting, process automation, and team development while partnering with Sales, Finance, Vendor Management, and executives to balance commercial growth with financial risk.

Supports end-to-end marketing event execution, including venue research, vendor coordination, budget support, email coordination, timeline management, shipping marketing materials, reporting, and cross-functional collaboration. The role also contributes to event marketing strategy and brand initiatives while managing multiple projects. Travel of 15–20% and occasional weekend or after-hours work may be required.

Provides Level 2 service desk support by resolving complex incidents across operating systems, mobile devices, SaaS applications, identity platforms, networking, and collaboration tools. Supports executives and VIP users, manages knowledge base content, hardware inventory, provisioning, and refresh programs. Partners with security and engineering teams, improves service desk processes and automation, contributes to IT projects, and participates in occasional on-call and event support.

Owns strategic enterprise accounts, driving net-new business, cross-sell, and upsell opportunities for AuditBoard’s GRC SaaS platform. Responsibilities include territory and account planning, full-cycle sales, executive relationship management, product demonstrations, business-case development, partner ecosystem growth, and collaboration with SDR, solutions engineering, implementation, and customer success teams. The role targets complex organizations, requires enterprise SaaS sales expertise, and involves 25–30% travel.

Leads CRM and lifecycle marketing strategy, client delivery, department operations, profitability, and team development. Develops retention programs across email, SMS, loyalty, subscription, and referral channels, particularly for Shopify-based DTC brands. Requires hands-on Braze expertise, Klaviyo knowledge, lifecycle audits, funnel strategy, segmentation, reporting, process development, and senior client leadership. Manages managers, strategists, and creatives while driving measurable revenue and customer lifetime value growth.