Top Operations Manager Jobs in Charleston, SC

Manage sales strategy and revenue operations for Motive’s Strategic segment. Partner with sales leadership on forecasting, pipeline management, QBRs, territory design, reporting, analytics, and business cadences. Build tools using Salesforce, Snowflake, Hex, spreadsheets, AI agents, and workflow automation. Lead cross-functional initiatives, optimize sales productivity, support distributed analytical teams, and advise leadership on performance, deal velocity, and account potential.

Owns the Member Services knowledge base and end-to-end member journey documentation. Establishes knowledge governance, taxonomy, review cycles, and health reporting; maps cross-functional processes and policies; partners with business and product teams to identify operational pain points and product opportunities; and ensures product changes are reflected across member-facing documentation. The role requires influencing stakeholders without direct reports and supporting both human and AI-enabled service tools.

Lead go-to-market strategy and operations initiatives for international and MCS Sales and Account Management teams. Analyze business performance, pipeline, capacity, and trends; translate findings into priorities and recommendations; improve planning, reporting, and decision-making processes; and manage cross-functional projects from scoping through implementation. Partner with senior leaders and teams across Sales, Systems, Business Intelligence, Finance, and Marketing to drive measurable business outcomes.

Own GTM business operations for Cloudflare’s Revenue organization, supporting the Revenue Chief of Staff, executive priorities, communications, leadership engagement, and Field Advisory Board programs. Drive cross-functional initiatives, track decisions and commitments, improve operational processes, and leverage AI and automation. The role requires strong executive communication, judgment, organization, proactive ownership, and the ability to deliver results amid ambiguity and competing priorities.

Assist with daily operations at an indoor sports and entertainment facility. Serve as manager on duty, supervise employees, support front desk and guest services, manage games, parties, events, opening and closing procedures, cleaning, and facility maintenance. Train and guide team members, resolve customer issues, maintain safe and engaging experiences, and support operational improvements. The role offers growth toward location management.

Owns and improves the operational toolkit supporting Solutions Architects, including systems, workflows, reporting, documentation, support requests, engagement tracking, capacity planning, and data quality. Partners with revenue technology, analytics, and system owners to translate field needs into requirements, automate processes, improve handoffs, and sustain adoption. Supports SA leadership through reporting, business reviews, operating rhythms, testing, rollouts, and continuous operational improvements.

Leads enterprise IT operations supporting cloud infrastructure, applications, identity services, cybersecurity coordination, change governance, and end-user support. Oversees Azure modernization, ServiceNow and Microsoft 365 operations, production releases, compliance activities, incident response, vendors, contractors, and cross-functional technical teams. Provides strategic guidance on modernization, service transformation, operational readiness, and technology investments supporting federal programs and mission operations.

Own and scale Tailscale’s Product operations, including roadmap health, launch readiness, documentation, onboarding, feature request management, customer insight systems, operating rhythms, and product metrics. Partner with Product, GTM, Support, Data, and company leadership to identify operational gaps, establish standards, influence prioritization, and build scalable systems. The role requires autonomous execution, strategic judgment, cross-functional alignment, and strong communication in a remote-first environment.

Own the day-to-day operation and quality of the customer-facing AI support agent, Help Center knowledge base, and AI feedback loop. Manage content taxonomy, verification, retrieval readiness, prompt and behavior tuning, escalation design, failure triage, launch readiness, runbooks, and operational continuity. Measure automation quality, knowledge-gap closure, escalation precision, operability, and partner trust while documenting systems and training backups.

Leads operational performance across assigned branches by implementing best practices, improving processes, monitoring KPIs, managing inventory and margins, supporting safety, and driving strategic initiatives. Partners with regional and local leaders on assessments, corrective actions, technology rollouts, facility improvements, and operational efficiency. Provides coaching, training, temporary operations coverage, and hands-on support at assigned locations, requiring substantial onsite and overnight travel.

Manages partnership operations, including monthly billing reconciliations, benefit administration, utilization reporting, member support, and partner communications. Maintains operational documentation and member-facing resources, troubleshoots complex billing and benefit issues, and coordinates cross-functional partner launches and system enhancements. Collaborates with Product, Technology, Finance, Marketing, Sales, and Member Success teams while supporting strategic initiatives and conference activities.

Supports channel and ecosystem partner programs by managing operational execution, processes, workflows, reporting, dashboards, onboarding, incentives, and cross-functional initiatives. The role analyzes program performance, identifies process improvements, coordinates stakeholders, supports planning and launches, and ensures consistent adoption of partner policies and tools.

Own strategy and daily operations for Vanta’s mid-to-late funnel upmarket sales motion. Lead opportunity management, forecasting, complex deal structuring, contracting workflows, Rules of Engagement, and cross-functional process improvements. Partner with Sales, Deal Desk, Finance, Legal, and GTM Systems teams to improve seller effectiveness, conversion, sales efficiency, and revenue predictability. Diagnose funnel friction, guide complex deals, align stakeholders, and implement scalable operating-model improvements.

Leads a Citizen IT team supporting Salesforce and PEGA applications through configuration, administration, troubleshooting, reporting, workflow management, training, and change management. Oversees Salesforce business analysts, partners with development and service leadership, improves data quality and processes, monitors performance, establishes KPIs, manages stakeholders, and drives platform adoption, productivity, and client satisfaction.

Lead staffing operations across multiple markets by managing Staffing Liaisons, aligning caregiver capacity with client demand, improving workforce utilization, reducing open client hours, and strengthening staffing performance. Responsibilities include workforce planning, capacity forecasting, KPI and dashboard management, data analysis, recruiting alignment, process improvement, workflow optimization, and cross-functional collaboration with clinical, intake, onboarding, scheduling, and operational teams.

Oversee daily operations and performance across multiple sales programs. Manage program managers, team leads, staffing, KPIs, sales productivity, operational efficiency, and client relationships. Launch new programs, coordinate training and workforce planning, implement corrective action plans, analyze financial and sales performance, establish SOPs, and provide strategic recommendations to executive leadership.

Own partner operations from deal support and onboarding through hardware deployment, support, performance reporting, quality monitoring, payments, and reconciliation. Build repeatable processes, tools, scorecards, and playbooks across regions while coordinating with product, engineering, finance, hardware, and logistics teams to maintain partner output and resolve issues.

Oversee daily operations and performance across multiple sales programs, managing program leaders and sales teams. Monitor KPIs, staffing, productivity, profitability, and client satisfaction; implement corrective actions; coordinate hiring, onboarding, training, and program launches; establish SOPs; analyze operational and financial reports; and provide strategic recommendations to executive leadership.

Lead the expansion of in-person behavioral healthcare, with an initial focus on scaling psychiatry services and building office safety and suitability programs. Develop provider acquisition channels, value propositions, demand-generation strategies, and regulatory compliance processes. Own cross-functional strategic initiatives, analyze operational data, build financial models, communicate recommendations to executives, and support evolving company priorities.

Oversees regional vehicle and facility inspection operations, ensuring inspectors and contractors meet quality standards, policies, SLAs, and customer requirements. Recruits, trains, coaches, and manages inspection teams; coordinates with marketplace and sales teams on regional capacity and growth; manages contractor relationships; supports process improvements and technology releases; analyzes data for decision-making; and works in the field 1–2 days per week while serving as a reserve inspector.

Administers defined benefit pension plans, resolves escalated eligibility, participant data, system, and service issues, and ensures processing quality. Serves as a client and plan-rules subject matter expert, leads change initiatives from discovery through go-live, maintains requirements and process documentation, validates system processing, identifies enhancements, performs peer reviews, and mentors junior analysts.

Owns daily contact center operations, including Talkdesk administration, campaign setup, workforce planning, KPI reporting, quality assurance, compliance, training, and process improvement. The role supports activation, pharmacy, and clinical operations by improving telephony workflows, automating reporting and QA processes, managing outreach lists, coordinating vendors, and translating operational needs into technical requirements. This is a fully remote position with a preferred evening shift and rotating Saturday coverage.

Build and scale renewal operations for a high-volume down-market segment. Own renewal data, reporting, forecasting, pacing models, workflows, systems configuration, partner portal processes, and recurring operating cadences. Translate CRM data into executive insights, establish leading indicators, improve data quality, and coordinate with Revenue Operations, Customer Operations, IT, and cross-functional stakeholders to automate and optimize renewal processes.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.