Top Tech Jobs & Startup Jobs in Charleston, SC

Own technical support for enterprise SaaS customers by triaging and resolving complex issues, especially SSO and SCIM problems. Investigate logs, APIs, and browser tools; communicate status to Customer Success and Engineering; and manage escalations through resolution. Build runbooks, decision trees, and automation using AI tools to improve support scalability and enable self-service. Participate in customer troubleshooting calls and continuously improve support processes.

Manages integrated program planning, governance, reporting, schedules, deliverables, dependencies, risks, issues, costs, staffing, and decisions across technical workstreams and task orders. Coordinates status reporting, phase-gate readiness, stakeholder communications, program records, escalations, and customer deliverables. The role supports Federal Government technology programs and requires technical fluency without serving as the architecture approval authority.

Provides cybersecurity information assurance expertise across acquisition and sustainment programs. Advises DLA organizations on IA architecture, controls, boundary defense, access-control standards, and enterprise IA solutions. Supports IT service strategy, project management, documentation, reporting, and compliance using Microsoft tools. Requires Secret clearance, relevant C&A experience, IT management background, and specified cybersecurity and networking certifications.

Provides expert technical support, analysis, research, and leadership for complex IT problems supporting government mission programs. Responsibilities include systems architecture, telecommunications, systems integration, security engineering, network management, technical solution development, executive-level team participation, and project leadership. Requires extensive independent judgment, strong communication skills, Secret clearance, and advanced networking and cybersecurity certifications.

Provides administrative, operational, reporting, scheduling, database, event, travel, and project support to senior distribution and operations leaders. Coordinates meetings, field engagement, onboarding, vendor payments, presentations, expenses, and department initiatives. Maintains CRM and business databases, improves reporting and workflows, and applies AI and emerging technologies to increase efficiency. Requires strong organization, communication, judgment, Microsoft Office proficiency, and familiarity with financial services distribution.

Own and extend Rightway’s commercial systems, especially Salesforce, by building Apex, Lightning Web Components, integrations, automations, and AI-powered tools. Improve commercial data quality, connect systems to the central data warehouse, and deliver solutions for sales and client success teams. The role is the first dedicated commercial systems engineer, with potential to mentor and manage future team members.

Designs, architects, and develops enterprise Pega solutions for Department of Veterans Affairs projects. Responsibilities include requirements gathering, Pega PRPC implementation, cloud and API integration, data modeling, code reviews, performance optimization, technical documentation, and stakeholder collaboration within Agile DevSecOps teams.

Designs and builds enterprise-scale Azure lakehouse platforms for claims data using Databricks, Spark, Delta Lake, PySpark, and SQL. Responsibilities include developing Medallion Architecture, ETL/ELT pipelines, data models, governance, access controls, lineage, performance optimization, CI/CD, and production support. The role translates business and data requirements into technical designs while partnering with engineers, analysts, and stakeholders.

Leads and develops a software engineering team, owns engineer growth, partners with Product and technical teams on architecture and data models, facilitates technical roadmap execution, translates business goals into requirements, and drives scalable, maintainable solutions amid ambiguity.

Develop and manage customer marketing programs, including customer references, communities, newsletters, case studies, testimonials, and user groups. Collaborate with Sales, Marketing, and Customer Success to support commercial initiatives, analyze program ROI, manage customer rewards budgets, and encourage customer participation in technology reviews and analyst reports.

Analyzes sales, pipeline, revenue, productivity, forecasting, retention, expansion, pricing, and territory data to support GTM decision-making. Builds forecast models, reporting frameworks, executive presentations, and actionable insights while validating data across Salesforce, Clari, and business systems. Partners with Sales, Finance, Marketing, Customer Success, Deal Desk, IT, and Business Systems teams.

Leads QA automation by designing Playwright UI frameworks, REST API test suites, and Python-based backend validation. Integrates regression testing with Selenium Grid and Jenkins, reviews AI-generated automation using GitHub Copilot and Devin, authors Devin Playbooks, and collaborates on Agile planning, defect resolution, and test strategy. Mentors junior automation engineers and promotes quality throughout the software development lifecycle.

Designs and leads scalable, secure, and cost-efficient Snowflake data platforms supporting enterprise analytics, operational reporting, and generative AI applications. Serves as the technical authority for data architecture, modeling, lakehouse design, Snowflake services, dbt transformation frameworks, and Python/Snowpark development. Provides hands-on architectural leadership while influencing executive-level technology strategy.

Leads hands-on big data processing, data engineering, and analytics workflows using Azure Databricks, Python, and SQL. Develops insights and reporting with Power BI, Tableau, and Excel. Analyzes complex datasets, communicates findings to business stakeholders, manages competing priorities, meets deadlines, and promotes continuous improvement.

Own renewals and expansion for a SaaS customer portfolio, managing quota, forecasting, multiyear negotiations, cross-sell opportunities, and renewal risk. Partner with Customer Success on account plans, use Salesforce and customer data to guide strategy, engage executive stakeholders in consultative value-based selling, and communicate customer insights to internal teams. The role requires strong commercial judgment, forecast discipline, collaboration, and familiarity with AI tools and B2B technology.

Leads and builds Grace Hill’s Account Management function, owning enterprise retention, renewals, and expansion. Partners with Sales to establish playbooks, forecasting, pricing, multiyear contracts, and account health processes. Serves as executive relationship owner for strategic customers, recruits and develops the team, and drives cross-functional collaboration across Sales, RevOps, Solutions Engineering, and Customer Success. Applies AI to improve account planning, forecasting, customer insights, and workflow efficiency.