Top Tech Jobs & Startup Jobs in Charleston, SC

Provides remote end-user technical support by troubleshooting hardware, operating systems, networking, Microsoft environments, and Exchange issues. Documents, prioritizes, and resolves tickets, communicates clearly with users, follows escalation and security procedures, maintains technical documentation, and pursues timely resolution and customer satisfaction. The role also supports continuous process improvement and requires a Saturday-through-Wednesday schedule from 11 a.m. to 8 p.m. EST.

Drives revenue by selling integrated payment solutions to new and existing dental practice customers. Responsibilities include outbound prospecting, needs discovery, consultative selling, product demonstrations, negotiation, opportunity management, closing business, meeting sales KPIs, and coordinating post-sale handoffs. The role focuses on improving payment workflows, practice efficiency, and patient payment experiences.

Develops and manages partner enablement programs, training curricula, content, communications, webinars, events, and partner portals. Collaborates with product, customer success, marketing, and subject matter experts to improve partner engagement, knowledge transfer, and partner-influenced revenue. Tracks program KPIs, coordinates cross-functional deliverables, and evaluates enablement effectiveness across virtual and on-site initiatives.

Build and own healthcare product surfaces end to end, from user discovery and interface design through API development, deployment, measurement, and migration from Salesforce or Athena. Work across React/TypeScript and Python/FastAPI on AWS, apply AI agents and LLM features, collaborate directly with clinicians and coordinators, and ensure rigorous handling of PHI, access control, and HIPAA-sensitive workflows.

Provides advanced technical support for Curam enterprise applications, owning customer issues from investigation through resolution. Responsibilities include analyzing logs and application behavior, troubleshooting complex problems, coordinating with development and product teams, communicating with customers, documenting solutions, and improving support processes. The role requires customer-facing technical expertise, software lifecycle knowledge, and participation in on-call rotations.

Provides remote technical support for Absorb LMS clients through phone, chat, email, and desktop sharing. Responsibilities include troubleshooting, investigating root causes, documenting issues, managing response expectations, researching solutions, and communicating clearly with clients and internal teams. The role requires strong customer service, technical problem-solving, time management, and the ability to explain technical concepts simply.

Develop and optimize SQL Server and SSIS billing pipelines, automate data movement and validation with Python, and use R and Python for analytics, anomaly detection, and billing decision models. Build data-quality frameworks, support internal reporting tools, integrate ERP APIs, and collaborate with finance and operations stakeholders. The role requires maintainable, tested, auditable solutions and ownership of features across databases, pipelines, analytics, and internal applications.

Define multi-generation hardware/software architectures for AI inference silicon, including boot, memory, DMA, scheduling, security, telemetry, and host/device interfaces. Integrate firmware, Linux, runtimes, simulation, and developer tooling; lead architecture reviews; resolve cross-team technical issues; prototype high-risk interfaces; and mentor senior engineers. The role requires deep systems expertise, strong C or C++ skills, and architecture-level ownership across pre-silicon, silicon bring-up, and production software.

Maintains software, system, and documentation configuration items, baselines, version records, repositories, branches, and builds. Tracks change requests through approval and release, supports deployment activities, prepares configuration status reports, assists with audits, and improves configuration management procedures. The role requires strong recordkeeping, communication, independence, and familiarity with version control, change management, release processes, and CI/CD tools.

Own post-sale partner relationships by driving adoption, retention, renewals, upsells, cross-sells, and account growth. Serve as a strategic advisor, lead business reviews and enablement plans, resolve escalations, coordinate cross-functional teams, communicate product updates, advocate for partners, and report on satisfaction, renewal, and revenue metrics.