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Conducts outbound and inbound phone communications with healthcare providers and medical offices, builds referral relationships, connects with provider networks, and supports efficient referral processing. Maintains CRM records, follows up persistently, and represents the company professionally while collaborating with internal teams to grow patient referrals.

Drives referral growth across Mid-Michigan by building relationships with physicians, healthcare practices, hospitals, schools, athletic programs, and community organizations. Executes provider outreach, documents weekly interactions in Salesforce, analyzes referral trends, reports insights to leadership, supports clinic launches, increases brand visibility, collaborates with clinical and operations teams, and meets quarterly business development goals. Regular regional travel and occasional evening or weekend events are required.

Writes persuasive, SEO-optimized copy for Amazon product pages, Brand Stores, ads, and related content. Uses keyword research, AI tools, customer insights, competitor analysis, and performance data to improve click-through and conversion rates. Maintains brand voice and Amazon compliance, audits live listings, collaborates with marketing, design, and brand teams, and conducts ongoing optimization and testing.

Monitor client accounts for compliance with Regulation T and FINRA Rule 4210, process securities and money movements, investigate margin and risk issues, audit account data, resolve branch and client problems, and support or coach junior and senior staff. The role requires broker-dealer operations expertise, knowledge of margin calls, liquidations, options, pattern day trading, concentrated positions, and other complex account activities.

Coordinate student enrollment, registration, lottery, waitlist, and re-enrollment processes. Provide information to prospective families, conduct outreach and parent sessions, maintain student records and residency documentation, synchronize SchoolMint and Infinite Campus data, produce enrollment reports, support standardized testing, onboard new students, and process transcript and student-information requests.

Supports a probate, trust, and estate practice by managing client communications, attorney calendars, correspondence, travel, documents, court filing packages, deadlines, meetings, billing records, and matter files. Serves as a polished point of contact for high-net-worth clients and advisors while handling sensitive information with discretion. Works independently under attorney supervision and uses NetDocs and firm systems to maintain accurate electronic and physical records.

Sources goods and services, manages suppliers and inventory, negotiates contracts and purchase orders, evaluates bids, tracks supplier KPIs, ensures timely delivery, resolves payment and delivery issues, supports audits and supplier diversity, and maintains compliance with supply chain policies.

Monitors and investigates security alerts, performs first-level incident triage and intrusion detection, analyzes threats and network traffic, supports incident response and remediation, and assists with security engineering projects. Maintains information security standards and procedures, researches emerging threats, improves security alerting automation, supports access management, and communicates security issues to end users, departments, and senior management.

Oversee electrical architecture for complex DNA sequencing instruments, including mixed-signal circuit boards, power and signal distribution, cables, harnesses, embedded systems, and high-speed interfaces. Lead prototyping, validation, troubleshooting, design reviews, regulatory compliance, FMEA, manufacturing transition, supplier collaboration, and reliability improvements across multidisciplinary engineering and operations teams.

Leads field-based sales enablement and referral growth across dental practices. Develops and delivers coaching programs, trains teams on consultative selling, provider engagement, referral strategies, and HubSpot CRM adoption. Conducts field observations, supports onboarding and performance initiatives, improves sales behaviors, and uses CRM insights to identify opportunities. Partners with marketing, operations, clinical education, surgeons, and practice leaders to translate strategy into consistent execution across multiple markets.