Top Operations Jobs in Boston, MA
The Head of Support at Runway will lead the support function, ensuring high levels of service for a growing community of creatives. Responsibilities include setting goals for support, optimizing Zendesk for efficiency, managing customer feedback, and building a high-performing team.
The STAR Executive Assistant will provide high-level administrative support to Abbott’s leadership, managing calendars, scheduling meetings, coordinating travel, and preparing expense reports. The role requires excellent communication skills, attention to detail, and the ability to handle confidential matters while assisting with overflow work and special projects.
The role involves leading a team overseeing SOX and SOC controls in Receivables and Financial Risk Operations, managing compliance and audit programs, conducting operational audits, and ensuring adherence to quality assurance protocols. The manager will generate reports on control adherence and present findings to senior management, while also providing mentorship to staff and fostering a culture of excellence.
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The Manager of Cloud Solutions will lead the cloud team at Headspace, focusing on technology architecture, cloud solutions, system performance, and disaster recovery. Responsibilities include influencing cloud strategy, collaborating with architects and engineers, and ensuring compliance with engineering standards while driving innovative features for the platform.
The Director of Referral Partners will develop and scale the referral partner ecosystem by managing relationships with venture capitalists, incubators, and accelerators to generate new business opportunities, and support the growth of Second Front Systems. Responsibilities include executing partnership strategies, optimizing the referral program, and collaborating with Sales, Marketing, and Product teams.
The Senior Director, Consumer Retention at Nerdy will lead the retention division, focusing on strategies to enhance customer loyalty and reduce churn. This role involves managing a global team to execute retention strategies and ensure high-quality learning experiences. The successful candidate will drive team performance and contribute to the growth of Nerdy’s consumer business through effective operational management.
The Senior Manager of Revenue Operations will oversee revenue performance analytics, planning, territory design, and systems strategy to enhance efficiency and effectiveness. This role requires collaboration with sales, marketing, finance, and customer experience teams to drive revenue growth and optimize processes throughout the customer journey.
As a Senior Research Director / Research Director at Blue Matter Consulting, you will oversee and execute all aspects of primary market research processes, participate in project scoping, manage timelines and budgets, write reports, collaborate on insights, and supervise team members.
The Virtual Doula will educate and support members throughout their pregnancy and postpartum journey, implementing structured workflows for prenatal and postpartum care, collaborating with multidisciplinary teams, and offering guidance for birth planning discussions, while meeting care and volume goals within a fast-paced environment.
The Pipeline Manager will oversee the loan pipeline from application to funding, manage a loan processing team, ensure compliance with regulations, resolve escalations, provide real-time reporting, and identify workflow improvements.
Top Companies in Boston, MA Hiring Operations Roles
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